Digital Commerce Consultant

Thoucentric Technology Private Limited; Bangalore Rural; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Thoucentric is seeking a seasoned Product/Program Manager to oversee a portfolio across digital selling platforms, including Core-commerce, CRM, and Marketing Automation. The ideal candidate will map client requirements into clear user stories and coordinate with engineers, designers, and partners to deliver on time.

You will drive end-to-end digital commerce delivery, identify new solutions, and provide insights on KPIs.

Qualifications

• Strong educational background in engineering, computer science, management, commerce or related discipline or MBA.
• Experience with digital commerce platforms and MarTech is preferred.
• Ability to translate business needs into MVP and North Star experiences for B2B/B2C products.

Responsibilities

• Define and manage digital commerce portfolio for clients.
• Translate requirements into user stories and map to development sprints.
• Collaborate with solution leaders, engineers, and research teams.
• Provide thought leadership for MVP/POC and capability building.
• Monitor KPIs and drive continuous improvement.

Skills

Digital Commerce Implementation

Digital commerceArchitecture

Product Management

Stakeholder Management

Integrated CRM

UI/UX enhancement

Education

Engineering, Computer Science, Management, Commerce or related discipline or MBA

Job description

Bangalore North, India | Posted on 06/09/2026

• Corporate Office Thoucentric, Innovator Building, ITPL Office
• Country India

About Us

At Thoucentric, we offer end-to-end consulting solutions designed to address the most pressing business challengesacross industries. Leveraging deep domain expertise, cutting-edge technology, and a results-driven approach, wehelp organizations streamline operations, enhance decision-making, and accelerate growth. We are headquartered in Bangalore with presence across multiple locations in India, US, UK, Singapore & Australia Globally.

We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution across US, UK, Singapore and Australia. Our unique consulting framework allows us to focus on execution rather than pure advisory. We are working closely with marquee names in the global consumer & packaged goods (CPG) industry, new age tech and start-up ecosystem.

We have been certified as "Great Placeto Work" by AIM and have been ranked as "50 Best Firms for Data Scientists to Work For".

We have an experienced consulting team of over 500+ world-class business and technology consultants based across six global locations, supporting clients through their expert insights, entrepreneurial approach and focus on delivery excellence. We have also built point solutions and products through Thoucentric labs using AI/ML in the supply chain space.

Desired Skill sets

Job Description

About Thoucentric:

• Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management.
• We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution.
• We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 300+ consultants strong coming with strong diverse background fueling our growth story in India and across four other global locations viz. US, UK, Singapore, and Australia.
• Thoucentric is an ‘Ethos’ that epitomizes the essence of being a good human… living a life of purpose… being life itself! We are an extension of ourselves together! We breed the basic human values of trust, freedom, nimbleness, compassion, integrity, passion, persistence & conviction.

At Thoucentric, we work on various problem statements.

• The most popular ones are-
• Building capabilities that address amarket need, basis our ongoing research efforts
• Solving a specific use case for a current or potential client based on challenges on-ground
• Developing new systems that helpbe a better employer and a better partner to clients
• All of these need the best of minds to work on them day-to-day ; and we do exactly that!
• Your contribution to organization development is as important asoutward facing consulting.

We are invested in both, employee growth and client success!

What is in it for You:

• Be part of the exciting Growth Story of Thoucentric!
• Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a self-starter, you will also get multiple opportunities to design, drive and contribute to the organizational and practice initiatives.
• Constant learning curve with very approachable and intellectual group of consultants.
• Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.

Requirements

Role Summary: -

The role requires an individual to manage portfolioacross digital way of selling (Core-commerce, CRM, Marketing Automation etc).Ideal candidate should have deep understanding of customer-facingprocessesacross sales, marketing, and services.The candidate shouldbe able to identify problems, understand the client’srequirements,articulatetheminto user storiesliaisewithimplementationpartnersto get them developedand deliveredout on time.

Who youwillwork with: -

• SolutionLeaders(Client/ Thoucentric/ Integration partners)
  
• SoftwareEngineers
  
• ResearchTeams(need basis)
  

Key Skills: -

Digital Commerce Implementation, Digital commerceArchitecture, Product Management, Stakeholder Management, Integrated CRM, UI/UXenhancement

What will you do: -

• Product/Program managementforimplementingDigitalCommerceplatformforclient.
  
• Identifyand implement new solutions/technology to keep up with changing marketlandscape.
  
• Havea view of theend-to-enddigital commerce execution and provideinsights on what's working and what can be better.
  
• Workwith multiple stakeholders across business and tech teams to drivebusiness objectives.
  
• Leadclient conversations in problem understanding and definition, translatethem into functional requirements and user stories to development sprints.
  
• Orchestrateand take ownership of delivery;liaisewith designers,developers,testers,and otherstakeholderstodeliverproject on time.
  
• Providethought leadership for development ofMVP/POCto aid pre-salesand capability building or as per client requirement.
  
• Designsystemsandprocesses to streamline measurement of KPIs andidentify key drivers of these KPIs.
  

Qualifications: -

• Strongeducational background in engineering, computer science,management,commerceor related discipline or an MBA from a reputedinstitute
  
• 4-10years of experience inimplementing systemsor managingportfoliorelated to the digital selling.
  

Required Abilities: -

• Understandingof Architecture across products of Digital Commerce (Headless commerce,Payments, Backend, Loyalty, CRM etc).
  
• Abilitytothink through and clearly define MVP and North Star experiences forB2B/B2C e-Commerce products.
  
• Strongin problem solving and solutioning. Breaking down business brief intostructured deliverables.
  
• Abilityto understand levers of product value, usability,and quality.
  
• Abilitytothink through and clearly define MVP and North Star experiences forB2B/B2C e-Commerce products.
  
• Hands-onexperience inleveraging tech andworking with data to drivebusinessobjectives.
  
• Hands-onexperience inimplementation/management ofcore-commerce(Magento, Shopify etc.)/Marketplace/CRM / Marketing products.
  
• Thecandidate should have shaped Martech decisions by influencingplatform choices, integrations, or strategy in an FMCG setup
  
• Thecandidate should have hands-on strategic exposure/ context to AI/Agentic AI in a marketing technology context
  
• Abilityto work on complex application/technical problem identification andresolution.
  
• Comfortablewith applying technical solutions to business/technical problems throughcustomer interactions, design, debugging, testing, andintegration/implementation.
  

Personal Attributes

• Abilityto cope in a complex and fast-changing business environment and to respondcalmly and rationally to changing aspirations in a deadline-drivensituation
  
• Updatedwithbusiness and technical trendsintheDigitalCommerce domain
  
• Workindependently on modules that may be used by one or more programs orsystems
  
• Relentlessin all aspects of product build, collecting feedback (system driven andanecdotal), and iterate to improve
  
• Strongplanning and organizing skills including the ability to manage severalwork streams simultaneously
  
• Excellentcommunication skills with a capacity to present, discuss and explainissues coherently and logically both in writing and verbally
  
• Goodinfluencing and persuasion skills with the ability to enthuse and inspiremultidisciplinary teams and build successful relationships at alllevels
  
• Goodteam player, self-motivated and able to work on own initiative
  
• Cleardecision-making ability with the facility to judge complex situations andassess when to escalate issues
  
• Abilityto balance conflicting and changing demands through prioritization and apragmatic approach