AI Led Telco Transformation Lead

Capgemini; Gurugram District; On-site; INR 3,500,000 - 5,000,000; Full time

Job summary

Capgemini is seeking a senior architecture lead to drive AI-driven telecom transformation across Professional Services and NOC/SOC operations. You will define the vision, operating model, and architectural blueprint, while guiding customer discovery and solution shaping across telecom workflows.

Leading cross-functional teams, you will own end-to-end delivery including architecture, engineering, data, cloud, security, and deployment.

Qualifications

• Deep telecom domain knowledge across OSS/BSS, RAN, Core, IP, Transport, and network ops platforms.
• Ability to design end-to-end telecom architectures and governance.
• Experience guiding senior stakeholders and global delivery teams.
• Proven track record in driving architecture and delivery of large programs.

Responsibilities

• Act as senior architecture lead and strategic advisor for Agentic AI-driven telecom transformation across Professional Services and NOC/SOC operations.
• Seed transformation programs by defining vision, target operating model, and measurable outcomes.
• Lead customer discovery, requirements design and solution shaping across telecom workflows.
• Own technical delivery across architecture, engineering, integration, data, cloud, and security.
• Drive operations outcomes including MTTR reduction and improved service reliability.

Skills

Telecom domain knowledge

Solution architecture

Stakeholder engagement

Cloud-native platforms

Data architecture

Security

Leadership

Communication

Job description

Roles Responsibilities

• Act as senior architecture lead and strategic advisor for Agentic AI-driven telecom transformation across Professional Services (including the build-design-deploy lifecycle and Autonomous Networks) and NOC/SOC operations.
• Seed transformation programs by defining the vision, target operating model, technical blueprint, delivery approach, architecture guardrails and measurable outcomes.
• Lead customer discovery, requirements design and solution shaping across telecom workflows, service assurance, incident management, automation and autonomous network journeys.
• Own technical delivery across architecture, engineering, integration, data, cloud, security, testing, deployment, run readiness and operational adoption.
• Drive operations outcomes including MTTR reduction, alert-noise reduction, faster triage, service reliability, efficiency, network resilience and customer experience improvement.
• Partner with customers, cloud, product, engineering, network, security and operations teams to deliver secure, scalable, production-ready telecom platforms.
• Support GTM, TTM and solution strategy through reusable offerings, accelerators, business cases, estimations, proposals and executive value narratives.
• Drive FinOps and commercial governance across cloud consumption, budget tracking, cost optimization, cost-to-serve visibility and KPI value realization.
• Provide architecture governance across workstreams and global delivery teams, ensuring domain alignment, data quality, integration feasibility, security compliance and production readiness.
• Establish reusable architecture frameworks, delivery playbooks, best practices and innovation patterns for autonomous telecom transformation.

Our Ideal Candidate

• Deep telecom domain knowledge across OSS/BSS, RAN, Core, IP, Transport, Radio, service assurance, observability, inventory, topology, ITSM and network operations platforms.
• Strong architecture capability across cloud-native platforms, integration patterns, data architecture, security, production readiness and large-scale delivery governance.
• Strong understanding of strategic KPIs, commercial governance, FinOps, cost-to-serve, budget controls, GTM/TTM strategy and executive value realization.
• Proven customer-facing consulting experience with senior leadership stakeholders across business, technology, network, operations, security and product teams.
• Excellent leadership, communication, storytelling and decision-making skills, with experience guiding global architecture, engineering and delivery teams.
• Preferred qualifications include Public Cloud Professional certification, experience with Tier-1 telecom operators, TM Forum frameworks, OSS modernization, network automation, observability, automation and AIOps platforms.