Job Description:
Application Specialist AI Automation & Applications
Function: Business Transformation
Role: Application Specialist AI Automation & Applications
Reporting to: Business Transformation Leadership
Role Purpose:
The Application Specialist will act as a bridge between the Various business function and Technology, with a primary focus on identifying manual, repetitive and inefficient processes and converting them into simple, practical and technology-enabled solutions.
The role requires the ability to understand business requirements, evaluate alternative technology solutions and, wherever practical, develop applications using AI, automation and low-code/no-code technologies to improve efficiency, accuracy and ease of operations.
Key Responsibilities:
1. AI & Application Development
- Identify manual, repetitive and time-consuming activities within Various business functions that can be automated.
- Develop applications, tools and workflows using AI, automation, low-code/no-code platforms and other appropriate technologies.
- Use AI effectively to simplify existing processes and reduce dependency on manual intervention.
- Develop practical solutions for activities such as data processing, reconciliations, reporting, validations, workflow management and information extraction.
- Continuously explore emerging AI and automation capabilities that can add value to business operations.
2. Business Requirement Understanding
- Work closely with Finance and business teams to understand the actual business requirement and underlying problem, rather than simply automating the existing process.
- Convert business requirements into clear functional and technology requirements.
- Interact with process owners to understand current workflows, pain points, dependencies and control requirements.
- Identify opportunities where technology can improve speed, accuracy, control and ease of operations.
3. Solution Evaluation & Process Improvement
- Evaluate different ways of addressing a business requirement, including:
- Existing ERP/system capabilities
- AI-based solutions
- Automation tools
- Low-code/no-code applications
- Workflow solutions
- Integration with existing systems
- Simple purpose-built applications
- Compare alternatives based on cost, feasibility, scalability, controls, user-friendliness and implementation effort.
- Recommend the most practical solution rather than automatically opting for a complex technology solution.
- Challenge existing processes constructively and identify opportunities for simplification before automation.
4. Finance Process Automation
- Work with Finance teams across areas such as Accounts Payable, Accounts Receivable, General Ledger, Treasury, Reporting, Reconciliation, Month-End Closing and Management Reporting.
- Identify processes suitable for automation and prioritise them based on business impact.
- Develop proof-of-concepts and pilot solutions before wider implementation.
- Support implementation, testing, documentation and user adoption of new applications.
5. Business & Technology Interface
- Act as the interface between Finance users, IT teams and external technology providers wherever required.
- Clearly communicate business requirements to technical teams and translate technical possibilities into business language.
- Coordinate with IT to ensure solutions comply with security, access, integration and data-governance requirements.
- Ensure that applications developed are reliable, maintainable and appropriately controlled.
6. Continuous Improvement
- Maintain a pipeline of automation and application opportunities within different business.
- Measure the benefits of implemented solutions in terms of time saved, reduction in manual effort, accuracy, turnaround time and control improvement.
- Continuously identify opportunities to improve existing applications and workflows.
Key Skills & Competencies:
- Ability to understand business problems and convert them into practical technology solutions.
- Hands-on interest/experience in AI tools, automation, low-code/no-code platforms and application development.
- Good analytical and problem-solving skills.
- Ability to evaluate multiple technology options and identify the most appropriate solution.
- Ability to work independently from requirement identification through solution development and implementation.
- Good communication skills with the ability to interact with both business and Technology teams.
- Strong process orientation with an eye for simplification and efficiency.
- Willingness to experiment, test and learn new technologies.
Preferred Technical Exposure
Exposure to one or more of the following would be advantageous:
- Generative AI / AI application development
- Low-code/no-code platforms
- Workflow automation
- Power Automate / Power Apps or similar platforms
- SQL / databases
- APIs and system integration
- Python or other programming languages
- RPA / process automation
- ERP systems
- Excel / Power Query / Power BI
- AI-assisted application development tools
Qualification & Experience
- B.E, B.Tech or Bachelor's degree in Computer Science, Information Technology, Finance, Engineering, Commerce or a related discipline.
- Relevant experience in application development, business process automation, finance technology, business analysis, ERP, or a similar role.
- Candidates with a strong business background and demonstrable hands-on capability in AI/automation/application development may also be considered.
Core Philosophy of the Role
Understand the business Simplify the process Evaluate alternatives Apply the right technology Automate Measure the benefit.