AGM Technical Operations

CLR Facility Services; Kamrup Metropolitan; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

CLR Facility Services is seeking a Senior Operations Manager to oversee end-to-end Technical Operations across multiple sites including airports and industrial facilities. You will ensure uptime, asset reliability, and adherence to preventive and predictive maintenance standards.

You will also drive SOP standardisation, lead HOTO transitions on new projects, and manage client escalations, audits, and compliance, while guiding regional teams and OEM coordination.

Qualifications

• Deep knowledge of MEP systems and airport/large infrastructure operations.

Responsibilities

• Oversee end-to-end operations of MEP services (Electrical, HVAC, DG sets, UPS, BMS, Fire & Life Safety, ELV, STP/ETP, Utilities).

Skills

MEP systems

Airport operations

Multi-site operations

Tools

CMMS

BMS analytics

Energy dashboards

Job description

Role & responsibilities

1. Technical Operations Management

• Oversee end-to-end operations of MEP services (Electrical, HVAC, DG sets, UPS, BMS, Fire & Life Safety, ELV, STP/ETP, Utilities).


• Ensure uptime, asset reliability, preventive & predictive maintenance adherence across all sites.


• Drive standardisation of SOPs, PM schedules, checklists, and technical documentation across verticals.


• Lead transition & HOTO activities for new projects, especially large and complex facilities such as airports and industrial sites.

2. Vertical & Client Management

• Act as the single point of escalation for key clients across Airports, Retail, IT & Industrial portfolios.


• Participate in client reviews, audits, joint inspections, and performance evaluations.


• Support Business Development and Transition teams with technical inputs, BOQ validation, site due diligence, and mobilisation plans.


• Ensure contractual compliance with SLAs, KPIs, statutory obligations, and scope adherence.

3. Team Leadership & Capability Building

• Lead Regional Technical Managers, Site Heads, SMEs, and OEM coordination teams.


• Drive performance management, technical training, skill upgradation, and succession planning.


• Build a strong culture of safety, accountability, and operational discipline.


• Mentor site teams on troubleshooting, RCA, and continuous improvement.

4. Compliance, Safety & Statutory Adherence

• Ensure full compliance with statutory requirements including Electrical Safety, Fire NOCs, Lift Acts, Pollution Control norms, and local authority regulations.


• Drive HSE practices, safety audits, mock drills, and incident investigations.


• Coordinate with external auditors, airport authorities, OEMs, and statutory inspectors.

5. Financial & Cost Control

• Monitor OPEX, energy consumption, spares planning, and AMC/CMC contracts.


• Identify cost optimisation opportunities without compromising asset performance or safety.


• Support finance teams in budget preparation, variance analysis, and vendor negotiations.


• Review and approve technical procurement, spares strategy, and critical inventory levels.

6. Continuous Improvement & Digitisation

• Promote use of CMMS, BMS analytics, energy dashboards, and automation tools.


• Implement best practices, benchmarking, and innovation across portfolios.


• Drive root cause analysis (RCA) for failures and implement preventive actions.

Key Skills & Competencies

• Strong knowledge of MEP systems and airport/large infrastructure operations


• Multi-site and multi-client operations exposure


• Stakeholder & client management


• Transition & mobilisation expertise


• Financial acumen and cost optimisation


• Leadership, decision-making, and crisis management


• Strong communication and report-writing skills

Preferred candidate profile

Similar Experience with only local -Assamese