AGM - OSS & Tools

Vodafone Idea; Pune District; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

Vodafone Idea Limited seeks an experienced Infrastructure Operations leader to manage enterprise infrastructure across data centers, cloud, storage, and databases, ensuring high availability and regulatory compliance.

You will drive incident/problem/change/release management per ITIL, oversee DR readiness, and govern security and governance standards while coordinating with partners and vendors.

Qualifications

• Bachelor's degree in engineering or IT-related field.
• 5–12 years in Infrastructure Operations, Platform Engineering, Storage, Database, or Cloud Ops.
• 3–5 years people management experience.
• Experience in large-scale enterprise telecom infrastructure and managing partners & OEMs.

Responsibilities

• Lead infrastructure operations across compute, storage, virtualization, database, and cloud environments.
• Ensure high availability, performance, and operational stability of infrastructure services.
• Drive Incident, Problem, Change, and Release Management per ITIL.
• Review health, risks, capacity, and service performance regularly.
• Oversee DR planning, testing, and execution.
• Manage OpenShift, Kubernetes, Docker, and hybrid cloud infra.
• Oversee database platforms: Oracle, PostgreSQL, MySQL, MSSQL.

Skills

Data center operations

Windows Server Administration

Red Hat OpenShift (RHOCP)

Kubernetes

Docker

Automation (Python, Shell, Ansible)

Monitoring & Observability

Security & Compliance

Education

Bachelor's Degree in Engineering / CS / IT / Electronics & Telecomm

Tools

Ansible

Oracle/PostgreSQL/MySQL Administration

Job description

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• Infrastructure Operations is responsible for ensuring the availability, reliability, security, and performance of Infrastructure platforms supporting business-critical applications and services. The role leads infrastructure operations across data center, cloud, storage, backup, database, virtualization, and container platforms while driving operational excellence, automation, governance, and continuous service improvement, collaborate with internal stakeholders and partners, and ensure adherence to SLA’s, security standards, and regulatory requirements.

Key Result Areas/Accountabilities

• Infrastructure Operations Management


• Lead and manage IT infrastructure operations across compute, storage, virtualization, database, backup, and cloud environments.


• Ensure high availability, performance, and operational stability of infrastructure services.


• Drive Incident, Problem, Change, and Release Management processes in line with ITIL framework.


• Review infrastructure health, risks, capacity, and service performance on a regular basis.


• Ensure timely resolution of critical incidents and minimize business impact.


• Develop and implement operational governance frameworks and standard operating procedures.


• Manage Red Hat OpenShift Container Platform (RHOCP), Kubernetes, Docker, and hybrid cloud infrastructure.


• Ensure platform lifecycle management, patching, upgrades, and technology refresh activities are executed successfully.


• Oversee operational management of Oracle, PostgreSQL, MySQL, MSSQL, and other enterprise database platforms.


• Ensure database availability, backup,performance optimization, security compliance.


• Storage, Backup, Disaster Recovery, Security & Risk Compliance


• Manage enterprise storage platforms including SAN, NAS, NFS, Object Storage, and Distributed Storage systems.


• Ensure backup success, data recoverability, and business continuity readiness with Vodafone Idea security policies and regulatory requirements


• Lead Disaster Recovery planning, testing, and execution activities.


• Support internal and external audits and address compliance observation.

Core Competencies, Knowledge, Experience

• Technical Skills


• Enterprise Data Center Operations


• Windows Server Administration


• Red Hat OpenShift Container Platform (RHOCP)


• Kubernetes, Docker & Virtualization techniques


• Backupand Recovery Solutions


• Infrastructure Monitoring & Observability Platforms


• Scripting & Automation (Python, Shell, Ansible)


• Infrastructure Security & Compliance Management

Must have technical / professional qualifications

• Bachelor's Degree in Engineering, Computer Science, Information Technology, Electronics & Telecommunications.


• Experience


• 5-12 years of experience in Infrastructure Operations, Platform Engineering, Storage, Database, or Cloud Operations.


• Minimum 3-5 years of people management experience.


• Experience in large-scale enterprise, telecom infrastructure, managing Partners & OEMs.


• Preferred Certifications


• Red Hat OpenShift Administration Certification


• ITIL Foundation / ITIL Managing Professional

Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership