Lead - Server Operations

Vodafone Idea Limited; Pune District; On-site; INR 1,200,000 - 2,600,000; Full time

Job summary

Vodafone Idea Limited is seeking an experienced Infrastructure Operations leader to ensure availability, reliability, and security of data center, cloud, storage, and database platforms. You will drive governance, automation, and continuous improvement while working with stakeholders to meet SLAs and regulatory requirements.

Responsibilities include managing OpenShift, Kubernetes, Docker, and hybrid cloud environments, along with incident, change, and release management, capacity planning, and

Qualifications

• Bachelor's degree in engineering or related IT field required.
• 5–12 years in infrastructure operations, platform engineering, storage, database or cloud ops.
• Minimum 3–5 years of people management experience.
• Experience in large-scale enterprise and telecom infrastructure.

Responsibilities

• Lead IT infrastructure operations across data center, cloud, storage, backup, databases, and virtualization.
• Drive incident, problem, change and release management per ITIL.
• Review health, risks, capacity and service performance regularly.
• Ensure high availability and adherence to SLAs and security standards.
• Manage OpenShift, Kubernetes, Docker and hybrid cloud platforms; lifecycle management.

Skills

OpenShift

Kubernetes

Docker

Database Administration

Windows Server

Automation

ITIL

Security & Compliance

Education

Bachelor's Degree in Engineering, Computer Science, Information Technology, Electronics & Telecommunications.

Tools

Ansible

Python

Shell

Job description

Job Purpose

• Infrastructure Operations is responsible for ensuring the availability, reliability, security, and performance of Infrastructure platforms supporting business-critical applications and services. The role leads infrastructure operations across data center, cloud, storage, backup, database, virtualization, and container platforms while driving operational excellence, automation, governance, and continuous service improvement, collaborate with internal stakeholders and partners, and ensure adherence to SLAs, security standards, and regulatory requirements.

Key Result Areas/Accountabilities

• Infrastructure Operations Management
• Lead and manage IT infrastructure operations across compute, storage, virtualization, database, backup, and cloud environments.
• Ensure high availability, performance, and operational stability of infrastructure services.
• Drive Incident, Problem, Change, and Release Management processes in line with ITIL framework.
• Review infrastructure health, risks, capacity, and service performance on a regular basis.
• Ensure timely resolution of critical incidents and minimize business impact.
• Develop and implement operational governance frameworks and standard operating procedures.

• Cloud Platform operation & Database Management
• Manage Red Hat OpenShift Container Platform (RHOCP), Kubernetes, Docker, and hybrid cloud infrastructure.
• Ensure platform lifecycle management, patching, upgrades, and technology refresh activities are executed successfully.
• Oversee operational management of Oracle, PostgreSQL, MySQL, MSSQL, and other enterprise database platforms.
• Ensure database availability, backup, performance optimization, security compliance.

• Storage, Backup, Disaster Recovery, Security & Risk Compliance
• Manage enterprise storage platforms including SAN, NAS, NFS, Object Storage, and Distributed Storage systems.
• Ensure backup success, data recoverability, and business continuity readiness with Vodafone Idea security policies and regulatory requirements
• Lead Disaster Recovery planning, testing, and execution activities.
• Support internal and external audits and address compliance observation.

Core Competencies, Knowledge, Experience

• Technical Skills
• Enterprise Data Center Operations
• Oracle, PostgreSQL, MySQL, MSSQL Database Infrastructure
• Windows Server Administration
• Red Hat OpenShift Container Platform (RHOCP)
• Kubernetes, Docker & Virtualization techniques
• Enterprise Storage Technologies (SAN, NAS, NFS, Object Storage)
• Backup and Recovery Solutions
• Infrastructure Monitoring & Observability Platforms
• Scripting & Automation (Python, Shell, Ansible)
• Infrastructure Security & Compliance Management

Must have technical / professional qualifications

• Bachelor's Degree in Engineering, Computer Science, Information Technology, Electronics & Telecommunications.
• Experience
• 5-12 years of experience in Infrastructure Operations, Platform Engineering, Storage, Database, or Cloud Operations.
• Minimum 3-5 years of people management experience.
• Experience in large-scale enterprise, telecom infrastructure, managing Partners & OEMs.

• Preferred Certifications
• RHCE (Red Hat Certified Engineer)
• Red Hat OpenShift Administration Certification
• CKA (Certified Kubernetes Administrator)
• ITIL Foundation / ITIL Managing Professional