Agiloft CLM Support Consultant

Mythics; India; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Medical insurance

Provident Fund

Flexible benefits

Learning & development

Hybrid work options

Employee recognition

Job summary

Mythics is seeking an experienced Agiloft CLM Support Consultant to provide ongoing support, administration, configuration, and enhancements for an existing Agiloft CLM implementation. The consultant will work with business users, legal, procurement, and IT to ensure platform stability, issue resolution, and continuous improvement.

Key responsibilities include L2/L3 support, configuring workflows and forms, managing user access, data maintenance, reporting, release management, and training.

Qualifications

• 5+ years of Agiloft CLM experience.
• Strong understanding of CLM processes and contract management workflows.
• Experience with Agiloft configuration, workflows, forms, and business rules.
• Knowledge of integrations, APIs, and data migration processes.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently in a support-oriented environment.

Responsibilities

• Provide L2/L3 support for Agiloft CLM platform.
• Troubleshoot and resolve application issues, workflow issues, and user-reported incidents.
• Configure and maintain Agiloft workflows, forms, business rules, and approval processes.
• Manage user access, roles, permissions, and security settings.
• Support contract lifecycle processes including authoring, approval, execution, and renewals.
• Perform system administration, data maintenance, and platform optimization.
• Collaborate with business stakeholders to gather enhancement requirements.
• Support integrations with enterprise systems and troubleshoot interface issues.
• Develop reports, dashboards, and analytics as needed.
• Participate in release management, testing, and deployment activities.
• Provide user training and documentation support.

Skills

Agiloft CLM

CLM workflows

APIs

Data migration

Troubleshooting

Job description

We are seeking an experienced Agiloft CLM Support Consultant to provide ongoing support, administration, configuration, and enhancement services for an existing Agiloft Contract Lifecycle Management (CLM) implementation. The consultant will work closely with business users, legal teams, procurement teams, and IT stakeholders to ensure platform stability, issue resolution, and continuous improvement.

Key Responsibilities

• Provide L2/L3 support for Agiloft CLM platform.
• Troubleshoot and resolve application issues, workflow issues, and user-reported incidents.
• Configure and maintain Agiloft workflows, forms, business rules, and approval processes.
• Manage user access, roles, permissions, and security settings.
• Support contract lifecycle processes including authoring, approval, execution, and renewals.
• Perform system administration, data maintenance, and platform optimization.
• Collaborate with business stakeholders to gather enhancement requirements.
• Support integrations with enterprise systems and troubleshoot interface issues.
• Develop reports, dashboards, and analytics as needed.
• Participate in release management, testing, and deployment activities.
• Provide user training and documentation support.

Required Qualifications

• 5+ years of Agiloft CLM experience.
• Strong understanding of CLM processes and contract management workflows.
• Experience with Agiloft configuration, workflows, forms, and business rules.
• Knowledge of integrations, APIs, and data migration processes.
• Strong troubleshooting and problem‑solving skills.
• Ability to work independently in a support‑oriented environment.

Preferred Qualifications

• Experience supporting Legal, Procurement, or Vendor Management teams.
• Experience with SQL, reporting, and data analysis.
• Experience working with global teams and US stakeholders.

Company Overview

Why work at SmartERP, a Mythics Company?

Because at Mythics and SmartERP,YOU count!Our Corporate Values—Respect, Empathy, Excellence, and Fun (REEF)—are the foundation of everything we do. These values create an environment that encourages creative thinking, values your contributions, and strives for excellence in serving our customers.

As part of theMythics family, SmartERP employees benefit from a collaborative global culture that supports innovation, continuous learning, and professional growth. At Mythics and SmartERP, you will experience a dynamic and engaging workplace where teamwork, integrity, and customer success are at the heart of our operations.

Enjoy Benefits Designed To Support Your Well-Being And Growth

Our benefit offerings may include:

• Comprehensive medical insurance coverage for employees and dependents
• Employee wellness and assistance programs
• Provident Fund and other statutory retirement benefits as applicable in India
• Flexible benefit options and tax‑efficient allowances
• Learning and development programs to support career growth

Additional Benefits For Full-Time Employees

• Work‑life balance initiatives and flexible or hybrid work options (role dependent)
• Employee referral program
• Employee recognition and rewards programs
• Training and certification support for professional development
• Engaging company events such as team‑building activities, annual celebrations, and recognition events
• Health and wellness initiatives

About Mythics

Founded in 2000,Mythicsis an award‑winning Oracle systems integrator, consulting firm, managed services provider, and elite Oracle resale partner. With deep expertise in Oracle technologies and business processes, Mythics delivers procurement and systems integration services across the full range of Oracle Cloud, software, support, hardware, engineered systems, and appliances.

Through the acquisition ofSmartERP, Mythics continues to expand its global delivery capabilities, combining deep Oracle expertise with strong regional knowledge to deliver exceptional value to customers worldwide.

Equal Opportunity Employer

Mythics and SmartERP are equal opportunity employers. We are committed to fostering an inclusive workplace where all employees are treated with respect and dignity. Employment decisions are based on qualifications, merit, and business needs, without discrimination based on race, religion, gender, sexual orientation, gender identity, disability, age, marital status, or any other status protected under applicable laws.