Aftermarket Svcs Adv Associate

Accenture; Navi Mumbai; On-site; INR 450,000 - 700,000; Full time

Job summary

Accenture in Navi Mumbai is hiring an Aftermarket Svcs Adv Associate focused on warranty management. You will help maintain quality and service standards for the Warranty Claims processing team in support of the contracted SLA.

The role requires 1–3 years of experience and a BTech or Diploma in Automobile, with a mindset to improve operational efficiency. Join a global leader delivering digital and operations excellence across industries.

Qualifications

• BTech or Diploma in Automobile is required.
• 1–3 years of experience in warranty or aftermarket services.

Responsibilities

• To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement
• Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision.
• Implement practices to improve operational efficiencies.

Skills

Warranty management

Education

BTech or Diploma in Automobile

Job description

Skill required: IX Aftermarket Service Operations - Warranty Management
Designation: Aftermarket Svcs Adv Associate
Qualifications: BTech/Diploma in Automobile
Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement

What are we looking for?

• Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision
• Implement practices to improve operational efficiencies

Roles and Responsibilities

• Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision.

BTech,Diploma in Automobile

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.