AEP-AJO Developer

WillWare Technologies; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

WillWare Technologies seeks a certified Adobe Journey Optimizer engineer to translate business flows from a Miro board into live, multi-channel journeys within the Adobe Experience Cloud. You will own data readiness and channel integrations, and act as the technical point person with the client throughout implementation.

You’ll design journeys, build campaigns in AJO, troubleshoot, and collaborate with internal teams and third-party providers in an Agile environment.

Qualifications

• 6+ years in marketing automation.
• Deep hands-on Adobe Journey Optimizer experience.
• Strong Adobe Experience Platform skills: schemas, datasets and queries.
• Understanding of consent management and deliverability.

Responsibilities

• Design and implement technical journeys in Adobe Journey Optimizer from documented business flows.
• Lead data-readiness work in Adobe Experience Platform: schema validation, dataset mapping, segment definition, and data ingestion.
• Build and maintain campaigns and journey workflows in AJO with new features and health checks.
• Set up and integrate messaging channels across email, direct mail, and web.
• Provide technical troubleshooting and client support.
• Evaluate platform limitations and define technical workarounds.

Skills

Adobe Journey Optimizer

Marketing automation

Data readiness

Client-facing communication

Agile/Scrum

Tools

Adobe Experience Platform

Jira

Confluence

SharePoint

Job description

Job Description:

About the role

We're looking for a certified Adobe Journey Optimizer engineer who can take a business flow from a Miro board to a live, multi-channel journey — and act as the technical point person with the client while doing it. You'll design and build journeys and campaigns across the Adobe Experience Cloud (AJO, AEP, Adobe Campaign), own data readiness and channel integrations, and troubleshoot the platform when things break. This is a hands‑on delivery role for someone who is equally comfortable in a schema mapping discussion, a push‑token debugging session, and a client status call.

What you'll do

• Design and implement technical journeys in Adobe Journey Optimizer from documented business flows (e.g., Miro), translating requirements into working orchestration.
• Lead data-readiness work in Adobe Experience Platform (AEP): schema validation, dataset mapping, segment/query definition, consent-data strategy, and data ingestion/collection.
• Build and maintain campaigns/journey workflows in AJO — new features, updates, exclusions, health checks, and environment availability for testers and end users.
• Set up and integrate messaging channels — email, direct mail, web — coordinating with internal teams and third‑party providers.
• Provide technical troubleshooting and support
• Evaluate out‑of‑the‑box platform limitations and define technical workarounds (e.g., List Unsubscribe, campaign feedback tracking, data lake AJO coexistence).

What you’ll bring

• 6+ years in marketing automation
• Deep hands‑on Adobe Journey Optimizer (AJO) experience building and delivering journeys.
• Strong Adobe Experience Platform (AEP) skills: schemas, datasets, segments, queries, data collection, and Assurance.
• Understanding of consent management, deliverability, and unsubscribe handling.
• A client‑facing, consultative style with excellent written communication and documentation habits.
• Comfort working in Agile/Scrum with tools like Jira, Confluence, SharePoint