Position: Advanced Nurse Practitioner
Reporting To: SBU Head – Advanced Therapies, Commercial Operations
Location: Gurgaon, India (All India Role)
Job Purpose To support the growth and successful implementation of Advanced Therapies (High Flux Dialysis/HDF/HV-HDF) across India by providing clinical expertise, customer training, therapy adoption support, and ongoing clinical education to hospitals, dialysis centres, nephrologists, and nursing teams.
Key Responsibilities
- Clinical & Therapy Implementation Support hospitals and dialysis centres in establishing and operationalizing High Flux Dialysis/HDF/HV-HDF therapy programs
- Assist customers in clinical workflow setup, therapy protocols, and best practices for Advanced Therapies
- Conduct on-site clinical support during installation, initiation, and stabilization phases of HDF/HV-HDF therapy
- Ensure proper therapy adoption and utilization aligned with clinical guidelines and company recommendations
- Support troubleshooting of therapy-related clinical issues in coordination with technical and commercial teams
- Training & Education Conduct structured training programs for dialysis nurses, technicians, and clinicians on HDF/HV-HDF therapies
- Develop and deliver educational sessions, workshops, CMEs, and hands-on demonstrations for customers
- Train customers on machine handling, therapy optimization, patient monitoring, infection control, and therapy compliance
- Create and maintain training documentation, competency checklists, SOPs, and educational materials
- Ensure continuous upskilling of customer clinical teams on Advanced Therapies
- Customer Engagement & Relationship Management Build strong professional relationships with nephrologists, hospital administrators, dialysis staff, and key stakeholders
- Act as a trusted clinical advisor for customers adopting Advanced Therapies
- Support customer retention and therapy expansion initiatives through strong clinical engagement
- Gather customer feedback and share market insights with internal stakeholders
- Commercial & Cross Functional Support Work closely with Sales, Marketing, Technical Service, and Medical teams to support therapy conversions and upgrades.
- Provide clinical inputs during customer discussions, product evaluations, and therapy presentations
- Support new product launches and therapy awareness initiatives in the market
- Participate in conferences, workshops, and scientific meetings related to dialysis and Advanced Therapies
- Compliance & Quality Ensure all clinical training and support activities comply with company policies and regulatory requirements
- Maintain accurate documentation of customer training activities and field visits
- Adhere to quality standards, infection control practices, and patient safety protocols
Experience
- Min 5 - 6 years of relevant clinical experience in dialysis, nephrology, or renal care
- Strong exposure to Hemodialysis therapies; experience in HDF/HV-HDF preferred
- Experience in customer training, clinical education, or therapy implementation will be an added advantage
Key Skills & Competencies
- Strong clinical knowledge of dialysis therapies and renal care
- Excellent presentation, communication, and training skills
- Ability to conduct hands-on clinical demonstrations and workshops
- Strong interpersonal and stakeholder management capabilities
- Problem-solving and customer-centric approach
- Ability to work independently in a field-based role
- Proficiency in MS Office and training documentation
Travel Requirement
- Travel across India based on business and customer requirements
Preferred Attributes
- Passion for clinical excellence
- High learning agility and adaptability
- Strong collaboration and team-oriented mindset
- Ability to influence therapy adoption through clinical expertise
Creating a future worth living. For patients. Worldwide. Every day.
Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe.
In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.