ads monetization

CIEL HR; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

CIEL HR is seeking a dynamic professional for the Instamart platform to drive end-to-end product launches, lead onboarding, and client support.

The role spans campaign management, data analysis, ad operations, client relationships, and cross-functional collaboration with sales, marketing, and product teams to optimize outcomes.

Ideal candidate has experience in brand handling, campaigns, and strong client relationships.

Responsibilities

• End-to-End Product Launch Execution: Manage end-to-end product launches on Instamart platform, coordinating brands and internal teams.
• Lead Management & Brand Onboarding: Manage new brand leads, present onboarding proposals, address queries, convert leads.
• Client Support and Communication: Provide prompt support to clients via phone, email, and chat; resolve inquiries and guide on ads best practices.
• Campaign Management: Coordinate setup, launch, and monitoring of advertising campaigns across platforms; ensure alignment with client objectives.
• Data Analysis and Reporting: Analyze campaign data, track metrics, identify trends, and prepare insights and reports.
• Ad Operations Management: Oversee ad trafficking, asset management, and QA; ensure timely delivery of assets and campaigns.
• Client Relationship Management: Build strong relationships with clients, identify opportunities to optimize campaigns and drive retention.
• Cross-Functional Collaboration: Work with sales, marketing, and product to support client needs and inform product.

Job description

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Role & responsibilities

1. End-to-End Product Launch Execution : Manage the end-to-end execution of product launches on the Instamart

platform, coordinating with brands and multiple internal stakeholders, including Cataloging, Demand Planning, Warehouse

Operations, and other relevant teams.

2. Lead Management & Brand Onboarding :Manage new brand leads by reaching out to prospective brands,

understanding their requirements, presenting the onboarding proposal, addressing queries, and converting leads into

successful onboardings.

3. Client Support and Communication: Provide prompt and professional assistance to clients through various

communication channels, including phone, email, and chat. Address client inquiries, resolve issues, and provide guidance

on advertising solutions and best practices.

4. Campaign Management: Coordinate the setup, launch, and monitoring of advertising campaigns across different

platforms. Ensure campaigns are executed accurately and in line with client objectives and specifications.

Data Analysis and Reporting: Analyze campaign performance data to track key metrics, identify trends, and generate

insights for clients. Prepare regular reports and presentations to communicate campaign results and recommendations

effectively.

5. Ad Operations Management: Oversee ad operations processes, including ad trafficking, creative asset management,

and quality assurance. Ensure timely and accurate delivery of advertising assets and campaigns.

6. Client Relationship Management: Cultivate strong relationships with clients, serving as a trusted advisor and strategic

partner. Proactively identify opportunities to optimize campaigns and drive client satisfaction and retention.

7. Cross-Functional Collaboration: Collaborate closely with internal teams, including sales, marketing, and product

development, to support client needs and drive business objectives. Provide feedback and insights to inform product

Preferred candidate profile

Candidates having exp in brand handling , campaign , client relationship