Quick Commerce Manager

HUFT; Gurugram District; On-site; INR 2,800,000 - 4,400,000; Full time

Job summary

HUFT (Heads Up For Tails) is hiring a Manager - Quick Commerce to own the Instamart business end‑to‑end, driving revenue, growth and margins with city‑ and dark‑store level planning.

You will shape assortment, availability, on‑platform visibility, promotions, and platform partnerships while building a scalable playbook for future quick‑commerce expansions including Blinkit and Zepto.

Qualifications

• 2–5 years of experience in quick commerce, modern trade, or e‑commerce account management.
• Hands‑on experience with Instamart vendor portal is mandatory.
• Exposure to Blinkit and/or Zepto platforms is a strong advantage.
• Strong understanding of fill rate, PO processing, and city‑level distribution mechanics.
• Proficiency in Excel and Google Sheets, with ability to work on large multi‑city SKU datasets.
• Proven experience negotiating commercial terms with platform teams.

Responsibilities

• Own end‑to‑end revenue, growth, and contribution margin for Instamart.
• Define assortment and pack architecture; onboard new SKUs and maintain catalogue quality.
• Manage availability, fill rate, PO fulfilment, and warehouse allocation at city level.
• Plan on‑platform advertising and optimize ROAS and GMV targets.
• Design promotions and pricing; align pricing across channels.
• Serve as primary contact with Instamart category and account managers; negotiate JBPs.
• Track performance metrics and build data‑backed cases for market expansion.
• Develop a scalable Instamart playbook for future quick‑commerce platforms.

Skills

Revenue growth

Profit growth

Quick commerce

GMV

Education

Graduate degree

MBA/PGDM

Tools

Excel

Google Sheets

SQL

Power BI

Tableau

Job description

About The Role

Heads Up For Tails is hiring a Manager -Quick Commerce to take full, dedicated ownership of our Instamart business. Given the scale this account has reached, it now warrants a single, focused owner rather than shared bandwidth across multiple platforms. This is a high-accountability role covering revenue, growth, and margin on Instamart - spanning assortment planning, product availability, on-platform visibility, and the day-to-day platform relationship. The role operates on a daily operating rhythm, not a weekly one, and is ideal for someone who thrives close to the operational detail while thinking commercially.

Key Responsibilities

• Account Ownership: Own end-to-end revenue, growth, and contribution margin for the Instamart account. Build and manage the operating plan at a city and dark-store cluster level, with a structured weekly review cadence.
• Assortment Strategy: Define assortment and pack architecture tailored to the platform. Drive timely onboarding of new SKUs and maintain high catalogue and content quality standards.
• Availability & Fill Rate Management: Partner with supply chain and platform teams on PO fulfilment, delivery appointments, and warehouse allocation to sustain strong city-level in-stock performance.
• Visibility & Ad Spend Optimization: Plan on-platform advertising, banner placements, and search visibility. Optimize ad spends against ROAS and incremental GMV targets.
• Promotions & Pricing: Design promotional offers and pricing strategies that grow sales volume while protecting contribution margin. Ensure pricing alignment across other sales channels.
• Platform Relationship Management: Serve as the primary point of contact with Instamart category and account managers. Negotiate trade margins, visibility slots, and joint business plans (JBPs).
• Analytics & Reporting: Track performance metrics at city and dark-store granularity. Identify high-demand pockets and build data-backed cases for market expansion.
• Scale-Up & Playbook Development: Build a replicable operating playbook on Instamart that can be extended to Blinkit, Zepto, and other emerging quick commerce platforms as the portfolio grows.

Key Performance Indicators (KPIs)

• Instamart GMV and month-on-month growth
• City and store-level fill rate
• Contribution margin after advertising and trade spends
• Return on Ad Spend (ROAS) on platform advertising
• City and dark-store coverage expansion
• New SKU listing turnaround time

Essential Requirements

• 2-5 years of experience in quick commerce, modern trade, or e-commerce account management
• Hands-on, working experience with the Instamart vendor portal is mandatory
• Exposure to Blinkit and/or Zepto platforms is a strong added advantage
• Solid understanding of fill rate management, PO processing, and city-level distribution mechanics
• Advanced proficiency in Excel and Google Sheets, with demonstrated ability to work across large, multi-city SKU-level datasets
• Proven experience negotiating commercial terms with platform category/account teams

Preferred Qualifications

• Prior experience in pet care, FMCG, or food & beverage categories
• Experience launching new cities or new platform partnerships
• Working knowledge of SQL or BI/data visualization tools (Power BI, Tableau, etc.)

Education

Graduate degree required; MBA or PGDM preferred

Skills: revenue & profit growth,quick commerce,gmv