Adobe - Marketo+ AJO, Associate

PwC Acceleration Center India; Bengaluru; On-site; INR 500,000 - 900,000; Full time

Job summary

PwC Acceleration Center India is seeking an Associate to support client work focused on Adobe Marketo and Adobe Journey Optimizer within our Salesforce Consulting Generalist practice. You will help clients use marketing automation to improve efficiency and support business goals, learning from a range of client settings and contributing to solution implementation and user guidance.

You will gather requirements, assist in configuring and testing workflows, and develop the acumen needed to add

Qualifications

• Bachelors degree is required.
• Minimum 2 years of experience required.
• Proficiency in English (oral and written) required.

Responsibilities

• Gather requirements for Adobe Marketo and Adobe Journey Optimizer solutions.
• Configure, test, and deploy marketing automation workflows and campaign journeys.
• Analyze business processes and translate client needs into functional application requirements.
• Contribute to data validation, issue tracking, and resolution activities throughout implementation workstreams.
• Prepare documentation, training materials, and user support content for application adoption.
• Participate in troubleshooting across Salesforce and marketing technology integrations.
• Collaborate with team members to maintain project momentum and complete assigned deliverables.
• Learn and apply consulting methods, application features, and technical standards across client projects.

Skills

English proficiency

Marketing automation

Requirements gathering

Client engagement

Education

Bachelor's degree

Tools

Adobe Marketo

Adobe Journey Optimizer

Salesforce

Job description

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Adobe - Marketo+ AJO, Associate you will support client work focused on business application consulting within our Salesforce Consulting Generalist practice, helping clients use marketing automation and journey orchestration tools to improve operational efficiency and support business goals. As an Associate you will contribute to project tasks, adapt to changing client needs, ask questions, and build your skills while delivering dependable work in a fast‑paced environment. In this role at PwC, you will learn from a range of client settings, help gather and interpret information, support solution implementation and user guidance, and develop the acumen needed to add value across projects.

Responsibilities

• Supporting client engagements by gathering requirements for Adobe Marketo and Adobe Journey Optimizer solutions
• Assisting in the configuration, testing, and deployment of marketing automation workflows and campaign journeys
• Analyzing business processes and translating client needs into functional application requirements
• Contributing to data validation, issue tracking, and resolution activities throughout implementation workstreams
• Preparing documentation, training materials, and user support content for application adoption
• Participating in troubleshooting across Salesforce and marketing technology integrations
• Collaborating with team members to maintain project momentum and complete assigned deliverables
• Learning and applying consulting methods, application features, and technical standards across client projects

What You Must Have

• At least a Bachelor's degree
• Minimum 2 years of experience required
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science,Management Information Systems
• At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
• Demonstrating coursework or project work in Salesforce administration and automation
• Applying Salesforce Sales Cloud or Service Cloud knowledge in client support
• Gathering requirements and translating them into system updates
• Developing familiarity with Adobe Marketo and AJO workflows