Adobe Journey Optimizer – Team Lead/Consultant

Zoho; Bengaluru; On-site; INR 1,800,000 - 2,200,000; Full time

Job summary

Vrinda International is seeking an experienced professional to lead Adobe Journey Optimizer initiatives within the IT Services sector. The Team Lead/Consultant will drive strategic customer engagement solutions, oversee application design and configuration, and ensure alignment with complex business requirements.

The role bridges technical capability with business goals, fostering team growth and continuous process improvement.

Qualifications

• 8–12 years of IT services experience.
• Expertise in Adobe Journey Optimizer and Adobe Campaign Classic.
• Proven leadership and mentoring abilities.
• Strong requirements analysis and stakeholder collaboration.

Responsibilities

• Spearhead architectural design, configuration, and deployment of Adobe Journey Optimizer solutions.
• Provide expert guidance and technical direction to the team, fostering a culture of learning and growth.
• Collaborate with stakeholders across departments to translate business objectives into technical strategies.
• Analyze business requirements to ensure solutions deliver maximum value and impact.
• Drive continuous improvement to optimize workflows, system performance, and delivery standards.
• Utilize Adobe Campaign Classic to enhance omnichannel customer engagement strategies.

Skills

Adobe Journey Optimizer

Adobe Campaign Classic

Team leadership

Business requirements analysis

Cross-functional collaboration

Job description

Adobe Journey Optimizer – Team Lead/Consultant

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Job Description

Summary

We are seeking an experienced professional to lead our Adobe Journey Optimizer initiatives within the IT Services sector. In this pivotal Team Lead/Consultant role, the successful candidate will drive strategic customer engagement solutions, overseeing the design and configuration of applications while ensuring alignment with complex business requirements. This position is critical for bridging technical capabilities with business goals, fostering team growth through mentorship, and enhancing operational efficiency via continuous process improvement and cross-functional collaboration.

Responsibilities

• Spearhead the architectural design, configuration, and deployment of Adobe Journey Optimizer solutions to meet evolving client needs.
• Provide expert guidance and technical direction to the team, fostering a culture of learning and professional development.
• Collaborate seamlessly with diverse stakeholders across departments to translate business objectives into actionable technical strategies.
• Conduct thorough analysis of business requirements to ensure solutions deliver maximum value and operational impact.
• Drive continuous improvement initiatives to optimize workflows, system performance, and delivery standards.
• Leverage expertise in Adobe Campaign Classic to enhance omnichannel customer engagement strategies.

Requirements

• Minimum of 8 to 12 years of professional experience within the IT Services domain.
• Proven expertise in Adobe Journey Optimizer, including application design and configuration.
• Strong background in Adobe Campaign Classic implementation and management.
• Demonstrated ability in leading teams, providing mentorship, and managing project lifecycles.
• Exceptional skills in analyzing business requirements and translating them into technical specifications.
• Track record of facilitating cross-functional collaboration and driving process improvements.
• Compensation range is set between ₹18 and ₹22 Lakhs per annum.