Adobe Journey Optimizer (AJO) Architect

Vrinda International; Mumbai; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

Vrinda International in Mumbai is seeking an experienced AJO Architect to own the architecture and delivery of Adobe Journey Optimizer solutions for omnichannel campaigns and real-time customer engagement.

The role focuses on designing event-driven journeys, integrating AJO with RTCDP, AEP and CRM, and leading delivery teams to improve engagement, conversions and user experience.

Qualifications

• Extensive experience with Adobe Journey Optimizer.
• Design and deliver omnichannel journey frameworks.
• Architect campaigns and personalization.
• Integrate AJO with marketing platforms.
• Lead technical solution design and deployment.

Responsibilities

• Design omnichannel customer journey frameworks.
• Architect event-driven and audience-triggered campaigns.
• Configure journeys, decisioning, offers and personalization.
• Integrate AJO with RTCDP, AEP, CRM and marketing platforms.
• Define governance, consent and deliverability practices.
• Lead technical solution design and implementation teams.
• Optimize engagement, conversions and customer experience.
• Conduct architecture reviews and provide production support guidance.

Skills

AJO architecture

Omnichannel design

Event-driven campaigns

Real-time engagement

Platform integration

AEP/CRM integration

Governance

Leadership

Job description

Mumbai | Hybrid, India | Posted on 08/11/2026

Job Description

Experience: 14+ Years

CTC: Up to 30 LPA

Immediate Onboarding

We are looking for an experienced AJO Architect to own the architecture and delivery of Adobe Journey Optimizer solutions across campaign orchestration, personalization and real-time customer engagement.

Key Responsibilities

• Design omnichannel customer journey frameworks
• Architect event-driven and audience-triggered campaigns
• Configure journeys, decisioning, offers and personalization
• Integrate AJO with RTCDP, AEP, CRM and marketing platforms
• Define governance, consent and deliverability practices
• Lead technical solution design and implementation teams
• Optimize engagement, conversions and customer experience
• Conduct architecture reviews and provide production support guidance