Adobe Campaign

eClerx; Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

eClerx LLC is seeking an experienced Adobe Campaign Specialist to design and optimize campaigns, workflows, schemas, and delivery templates. You will drive audience segmentation, personalization, and transactional messaging while integrating with AEP, CDP, and CRM systems.

You will develop API/file-based integrations, ensure data validation, and support activation, consent management, and campaign tracking. Senior candidates should mentor teams and oversee platform upgrades and transitions.

Qualifications

• Strong hands-on experience with Adobe Campaign Classic v7 and/or Campaign v8.
• Experience with campaign workflows, schemas, targeting, segmentation, and delivery configuration.
• Knowledge of API integrations, data imports/exports, and enterprise system integrations.

Responsibilities

• Develop, configure, and optimize Adobe Campaign workflows, schemas, delivery templates, and targeting rules.
• Build campaign automation, audience segmentation, personalization, suppression rules, and transactional messaging processes.
• Implement integrations with Adobe Experience Platform (AEP), Real-Time CDP, CRM systems, data warehouses, and other platforms.
• Develop API and file-based integrations using SOAP/REST, JSON/XML, and SFTP with proper authentication and validation.
• Support audience activation, identity mapping, consent management, and campaign tracking.
• Perform testing, deployments, production troubleshooting, monitoring, and technical documentation.

Skills

Adobe Campaign Classic

Campaign workflows

Segmentation

AEP / Real-Time CDP integrations

API integrations

Data validation

Leadership guidance

Tools

Node.js

Python

Git

Postman

CI/CD

Campaign v8 FDA/FFDA

Job description

Key Responsibilities

• Develop, configure, and optimize Adobe Campaign Classic v7 / Campaign v8 workflows, schemas, delivery templates, and targeting rules.
• Build campaign automation, audience segmentation, personalization, suppression rules, and transactional messaging processes.
• Implement integrations with Adobe Experience Platform (AEP), Real-Time CDP, CRM systems, data warehouses, and other enterprise platforms.
• Develop API and file-based integrations using SOAP/REST APIs, JSON/XML, and SFTP, with appropriate authentication, error handling, and data validation.
• Support audience activation, identity mapping, consent management, and campaign tracking.
• Perform testing, deployments, production troubleshooting, monitoring, and technical documentation.
• Design scalable solutions, define integration architecture, conduct technical reviews, and guide development teams, depending on seniority.
• Support platform upgrades, migrations, technical transitions, knowledge transfer, and operational readiness for senior roles.

Mandatory Skills

• Strong hands-on experience with Adobe Campaign Classic v7 and/or Campaign v8.
• Experience with campaign workflows, schemas, targeting, segmentation, and delivery configuration.
• Knowledge of API integrations, data imports/exports, and enterprise system integrations.
• Understanding of AEP / Real-Time CDP integrations and consent management.
• Strong analytical, troubleshooting, and problem-solving skills.

Good to Have

• Adobe Journey Optimizer (AJO), Adobe Experience Manager (AEM), Adobe Analytics, and Customer Journey Analytics (CJA).
• Transactional messaging and event-driven campaign processing.
• Node.js/Python, Git, Postman, CI/CD, and Campaign v8 FDA/FFDA.
• Adobe App Builder, enterprise middleware, or Adobe Campaign certifications.
• AI/LLM integrations and Model Context Protocol (MCP), with appropriate security, validation, and governance controls.

We have opportunities across multiple levels based on experience and expertise, including: