Admissions Officer

GLOBAL CAMPUS ALLIANCE; Thiruvananthapuram; On-site; INR 300,000 - 520,000; Full time

Job summary

GLOBAL CAMPUS ALLIANCE in Thiruvananthapuram seeks an Admissions Officer to guide prospective students through the international admissions journey.

You will counsel on program options, review applications, and coordinate with partner institutions to ensure accurate submissions. Daily tasks include inquiries response, visa timelines, and maintaining CRM records with a strong focus on customer service.

Qualifications

• Interpersonal traits to build trust with applicants and partners.
• Experience or knowledge in academic counselling.
• Fluent in Malayalam and English, with clear spoken and written communication.

Responsibilities

• Guide prospective students through the international admissions process.
• Counsel applicants on program options and eligibility, review documents.
• Coordinate with partner institutions for timely submissions and timely responses to inquiries.
• Explain admission requirements, visa procedures, and timelines clearly.
• Maintain records in admissions and CRM systems; conduct information sessions.
• Collaborate with internal teams to improve processes and deliver high-quality service.

Skills

Interpersonal skills

Academic counselling

Communication in Malayalam & English

Customer service

Organizational skills

Education

Bachelor’s degree in Education, International Relations, Business or related field

Tools

CRM software

Job description

Company Description Global Campus Alliance (GCA) is a global mobility company that connects individuals, institutions, and businesses with cross-border opportunities in education, travel, and international collaboration. GCA offers integrated services including international education guidance, visa support, global partnerships, career advising, and business consulting. The organization focuses on accessibility, transparency, and personalized support to help students, professionals, and organizations navigate international pathways with confidence. GCA aims to simplify global mobility while fostering meaningful educational, professional, and cultural experiences. As a trusted partner, GCA supports clients through every step of their international journey.

Role Description The Admissions Officer is a full-time, on-site role based in Thiruvananthapuram, responsible for guiding prospective students through the international admissions process. This role includes counseling applicants on program options and eligibility, reviewing application documents, and coordinating with partner institutions to ensure accurate and timely submissions. The Admissions Officer will respond to inquiries, provide clear information on admission requirements, visa procedures, and timelines, and maintain detailed records in admissions and CRM systems. Day-to-day tasks also involve conducting information sessions, collaborating with internal teams to improve processes, and delivering high-quality customer service to create a positive and supportive experience for all applicants.

Qualifications

• Candidates should possess strong Interpersonal Skills to build trust, engage diverse applicants, and collaborate effectively with institutional partners and colleagues.
• Candidates should possess Academic Counselling experience or knowledge.
• Candidates should possess excellent Communication skills in MALAYALAM & ENGLISH, with the ability to explain complex information clearly in spoken and written forms.
• Candidates should possess solid Customer Service skills to provide responsive, empathetic, and solution-oriented support to students and families.
• Candidates should possess Education-related background or exposure, such as experience in academic advising, student services, or admissions within higher education.
• Relevant qualifications may include a bachelor’s degree in Education, International Relations, Business, or a related field.
• Beneficial skills include proficiency with CRM or admissions management software, strong organizational and time-management abilities, attention to detail, and fluency in English; additional languages are an advantage.