Admissions Counselor/Sr Admission Counselor

Shanti Informatics; Gurugram District; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Masters Union in Gurugram, India seeks an energetic Admissions Counselor to drive enrollments through inside sales and professional outreach. You will present program benefits, conduct demonstrations, and guide prospective students from inquiry to application.

The role requires engaging with working professionals, meeting targets, and using CRM tools to maintain a robust sales pipeline. A fast-paced, result-driven environment offers growth in a premier business-education ecosystem.

Formación

• Proven experience in inside sales or admission counseling in a B2C environment.
• Track record of meeting or exceeding sales targets.
• Experience engaging with working professionals and understanding their learning needs.
• Knowledge of CRM systems and sales tools for lead tracking and pipeline management.
• Excellent verbal and written communication in English and regional languages.
• Willingness to work six days a week.

Responsabilidades

• Engage with working professionals to understand their career needs and explain how the program can enhance their skills.
• Conduct online and offline product demonstrations, providing detailed insights into the program’s features, benefits, and career opportunities.
• Schedule and conduct consultations with prospective students, addressing their concerns and queries.
• Develop an in-depth understanding of customer profiles and align offerings with their career aspirations.
• Handle objections, provide suitable solutions, and negotiate program fees to close sales.

Conocimientos

Inside sales

Admission counseling

CRM basics

English proficiency

Herramientas

CRM systems

Descripción del empleo

About the Organization

Founded in 2020, Masters Union is a new-age, industry-led university focused on business, technology, engineering, and entrepreneurship. Built around the philosophy of learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the world’s leading business schools and multidisciplinary universities over the next two decades.

Masters’Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon’s premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces. It is also expanding into emerging fields such as bioengineering and genetic engineering.

The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and more than 30 other founders, CEOs, investors, and policymakers who contribute to teaching and institution building.

Masters’Union’s flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at organizations such as Bain & Company, Boston Consulting Group, Google, and Microsoft. The institution has also developed a strong student startup ecosystem, with more than 10 students pitching on Shark Tank India and over 20 students raising external funding for their ventures, alongside several successful content creators and internet entrepreneurs.

Key Responsibilities:

• Engage with working professionals to understand their career needs and explain how the program can enhance their skills in capital markets.
• Conduct online and offline product demonstrations, providing detailed insights into the program’s features, benefits, and career opportunities.
• Schedule and conduct consultations and follow-up sessions with prospective students, addressing their concerns and queries.
• Develop an in-depth understanding of customer profiles and align the program’s offerings with their career aspirations.
• Handle objections, provide suitable solutions, and negotiate program fees to close sales and generate revenue.
• Consistently achieve weekly and monthly sales targets while maintaining high levels of customer satisfaction.
• Build and nurture a strong sales pipeline, managing prospective students effectively throughout the sales cycle.
• Stay updated on program developments, industry trends, and sales techniques to continuously improve performance and exceed targets.
• Build relationships with key decision-makers to ensure a seamless sales process.

Requirements:

• Proven experience in inside sales or as an Admission Counselor, particularly in a B2C environment.
• A strong track record of meeting or exceeding sales targets.
• Experience engaging with working professionals, with an understanding of their learning needs and career aspirations.
• Knowledge of CRM systems and sales tools for lead tracking and pipeline management.
• Excellent verbal and written communication skills in English and relevant regional languages.
• Ability to build trust and establish rapport with working professionals.
• A high level of enthusiasm, self-motivation, and a target-oriented approach.
• Ability to work effectively in a fast-paced, dynamic, and results-driven environment.
• Strong presentation, persuasion, objection-handling, and negotiation skills.
• Excellent time management skills, with the ability to multitask and prioritize effectively.
• Willingness to work six days a week.