Admissions Counselor

Masters' Union; Gurugram District; On-site; INR 420,000 - 540,000; Full time

Job summary

Masters’ Union is hiring a Counsellor for its Admissions team to engage working professionals for specialized PGP programs focused on capital markets. The role emphasizes qualifying needs, delivering program demonstrations, and guiding professionals through consultations and enrollment, without a strict sales target mandate.

The ideal candidate will have 2+ years in inside sales or counselling, strong English and regional language communication, and a proven ability to build trust, present,

Qualifications

• Graduation degree with 2+ years of experience in inside sales/counselling/business development/cold calling.
• Excellent communication skills in English and regional languages.
• Ability to build trust and rapport with working professionals.
• Highly enthusiastic and motivated to achieve and exceed targets.
• Ability to work in a fast-paced, dynamic and results-oriented environment.
• Confident with strong presentation and negotiation skills.
• Strong time management and multitasking capabilities.

Responsibilities

• Engaging with working professionals to identify career needs and how the program can enhance skills in capital markets.
• Conducting online and offline product demonstrations, detailing the program’s features and career opportunities.
• Scheduling and conducting consultations and follow-up sessions with prospective students.
• Understanding customer profiles and aligning program offerings to career aspirations.
• Handling objections, providing solutions, and negotiating program fees to close sales.
• Achieving weekly and monthly sales targets while maintaining high customer satisfaction.
• Building and nurturing a strong sales pipeline through the full sales cycle.
• Staying up-to-date with program developments and sales techniques to exceed targets.
• Building relationships with key decision-makers to ensure a seamless sales process.

Skills

Communication skills

English proficiency

Regional language proficiency

Relationship building

Negotiation

Education

Graduation degree

Job description

Founded in 2020, Masters’ Union is a new-age, industry-led university focused on business, technology,engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real- world projects, startup building, and global exposure, with the ambition of becoming one of the world’s topbusiness schools and multidisciplinary universities over the next two decades.

Today, Masters’ Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon’s premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces, while also expanding into areas such as bioengineering and genetic engineering.

The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, and policymakers who contribute to teaching and institution building.

Masters’ Union’s flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at firms such as Bain & Company, Boston Consulting Group, Google, and Microsoft. The institution has also built one of the country’s strongest student startup ecosystems, with 10+ students pitching on Shark Tank India and 20+ students raising external funding for their ventures, alongside several successful creators and internet entrepreneurs.

About the Role

We are seeking a Counsellor professional to join our Admissions team, responsible for engaging with working professionals for our specialized PGP programs. The ideal candidate will have proven experience in inside sales and will be instrumental in helping working professionals enhance their careers by enrolling in our high-impact, capital markets-focused program. This is not a sales driven target role.

Specifically, this role will involve

• Engaging with working professionals to identify their career needs and how the program can enhance their skills in capital markets.
• Conducting online and offline product demonstrations, providing detailed insights into the program’s features, benefits, and career opportunities.
• Scheduling and conducting consultations and follow-up sessions with prospective students, addressing their concerns and queries.
• Developing an in-depth understanding of the customer profile and align the program’s offerings to their career aspirations.
• Handling objections, provide solutions, and negotiate program fees to close sales and generate revenue.
• Achieving weekly and monthly sales targets while maintaining a high level of customer satisfaction.
• Building and nurture a strong sales pipeline, managing prospects effectively through the entire sales cycle.
• Staying up-to-date with the program’s developments and sales techniques to continuously exceed targets.
• Building relationships with key decision-makers to ensure a seamless sales process.

Ideal candidate will have

• Graduation degree with 2+ years of experience in inside sales/counselling/Business development/ cold calling.
• Excellent communication skills, both verbal and written, in English and the regional language(s).
• Ability to build trust and rapport with working professionals.
• Highly enthusiastic and motivated to work towards achieving and exceeding targets.
• Ability to work in a fast-paced, dynamic, and results-oriented environment.
• Confident with strong presentation and negotiation skills.
• Strong time management skills and the ability to multitask and prioritize effectively.