Admissions Counsellor (Remote) – EdTech Sales

Cambridge Veritas®; Gurugram District; Remote; INR 600,000 - 900,000; Full time

Benefits offered by this job

Performance-based earnings

Professional remote-working环境

Job summary

Cambridge Veritas® is seeking experienced Senior Admissions Counsellors in India to lead the end-to-end admissions journey for teachers, trainers and working professionals. You will handle inquiries, explain programme value, and guide learners through enrolment, while maintaining CRM records and hitting revenue targets.

You’ll work remotely with a strong emphasis on professional communication, integrity and learner-centric service.

Qualifications

• MBA/PGDM or equivalent business qualification required.
• Minimum three years of EdTech admissions or learner enrolment experience.
• Proven ability to convert enquiries into paid admissions.
• Experience selling education programmes priced at ₹30,000 or above.
• Excellent written and spoken English; strong relationship-building skills.

Responsibilities

• Conduct learner consultations to identify needs and suitable programmes.
• Explain programme content, outcomes, fees and admission requirements clearly.
• Guide learners from initial enquiry to payment and onboarding.
• Maintain complete CRM records and track pipeline activity in Zoho CRM.
• Meet monthly admission and revenue targets through proactive follow-up.
• Collaborate with programme, marketing and learner-support teams.
• Communicate with learners via phone, WhatsApp, email and video meetings.

Skills

English proficiency

CRM experience

Remote work

Relationship building

Consultative selling

Education

MBA, PGDM or comparable business qualification

Tools

Zoho CRM

Job description

Proposed Start date: Tuesday, 1st December 2026

Performance incentive: 10% on eligible net admission revenue generated above the monthly performance threshold

Working Hours:

• Monday to Friday: 10:30 AM–7:30 PM IST
• Saturday: 11:30 AM–1:30 PM IST

The Opportunity

Cambridge Veritas® is looking for experienced Senior Admissions Counsellors to join our learner engagement and admissions team. This is an opportunity to represent a specialist education brand and guide teachers, trainers and working professionals who are making important decisions about their careers.

You will receive relevant learner enquiries and take ownership of the complete admissions journey—from the first conversation to programme selection, payment and onboarding.

The successful candidate will combine commercial confidence with sound judgement, professional communication and genuine respect for every learner. This is not simply a calling role. It is a position of trust, responsibility and measurable impact.

About Cambridge Veritas®

Cambridge Veritas® is a professional education and teacher-development organisation specialising in:

• TESOL and teacher training;
• voice and accent training;
• professional certification and career development.

We support teachers, trainers and professionals who want to deepen their expertise, strengthen their confidence and create better career opportunities. Our reputation is built on structured learning, professional standards and meaningful learner outcomes.

As Cambridge Veritas® continues to grow, we are looking for individuals who can represent the organisation with intelligence, warmth and integrity.

Purpose of the Role

The purpose of this role is to help suitable learners make informed programme decisions while contributing consistently to Cambridge Veritas® admissions and revenue goals.

You will act as the main point of contact for prospective learners. You will understand their professional background, identify their goals, recommend an appropriate programme and clearly communicate its structure, value and expected outcomes.

You will be accountable for managing each enquiry professionally and progressing suitable candidates towards enrolment.

What You Will Be Responsible For

Learner consultation and admissions

• Respond promptly to company-provided learner enquiries.
• Conduct structured discovery conversations before presenting a programme.
• Understand each learner’s background, goals, concerns and career aspirations.
• Recommend suitable programmes based on genuine learner needs.
• Explain programme content, certification, outcomes, fees and admission requirements clearly.
• Guide suitable learners from initial enquiry to payment and onboarding.
• Communicate with learners through phone, WhatsApp, email and video meetings.
• Present Cambridge Veritas® programmes confidently and accurately.
• Handle concerns relating to fees, time, confidence and career relevance.
• Communicate value without pressure, overselling or misleading discounts.
• Build trust through professional, honest and learner-focused conversations.
• Work towards individual monthly admission and collected-revenue targets.

Pipeline and follow-up management

• Follow the agreed calling and follow-up cadence.
• Prioritise new, hot, warm and long-term enquiries effectively.
• Maintain complete and accurate records in Zoho CRM.
• Record discussion notes, objections, follow-up dates and pipeline stages.
• Manage multiple active enquiries without losing momentum.
• Provide regular updates on pipeline activity, conversions and expected revenue.

Professional standards

• Represent Cambridge Veritas® with warmth, confidence and professionalism.
• Protect learner trust throughout the admission process.
• Participate in call reviews, coaching and performance discussions.
• Work collaboratively with programme, marketing and learner-support teams.
• Take ownership of learner communication and service quality.

The Person We Are Looking For

You are likely to succeed in this role if you:

• enjoy speaking with ambitious learners and working professionals;
• understand how to discover needs before presenting a solution;
• can communicate programme value without becoming aggressive or transactional;
• take personal responsibility for follow-ups and outcomes;
• are commercially aware but also learner-focused;
• are organised, self-directed and comfortable working remotely;
• value professional standards and long-term reputation.

Essential qualifications and experience

• MBA, PGDM or a comparable business qualification relevant to the role.
• Minimum three years of experience in EdTech admissions, programme sales, B2C inside sales or learner enrolment.
• Proven experience of converting company-provided enquiries into paid admissions.
• Experience of selling education or training programmes priced at ₹30,000 or above.
• Excellent written and spoken English.
• Demonstrated ability to build professional relationships with teachers, trainers and working professionals.
• A strong record of meeting or exceeding individual sales, enrolment or revenue targets.
• Experience of managing the full admissions journey from initial enquiry to payment and onboarding.
• A consultative and needs-based approach to selling.
• Strong follow-up and pipeline-management skills across calls, WhatsApp and email.
• Experience using Zoho CRM or a comparable CRM platform.
• Ability to work independently in a remote and performance-focused environment.

Particularly Relevant Backgrounds

Experience with professional learning, certification or high-consideration EdTech brands may be especially relevant. Examples include:

• Cuemath
• upGrad
• Scaler
• PrepLadder
• BYJU’S
• other professional education and certification providers

Relevant product experience may include:

• professional certifications;
• career-transition programmes;
• technology training;
• premium online education;
• high-ticket B2C learning programmes.

Important Role Clarification

This is a company-provided lead counselling and conversion role. It is not primarily a role in:

• university application processing;
• overseas education counselling;
• visa or immigration documentation;
• school admissions administration;
• B2B institutional partnerships;
• lead generation without personal closing;
• customer support without revenue ownership;
• general team management without individual admissions responsibility.

Candidates whose experience is mainly in these areas may not be suitable for this position.

Performance Expectations

Relevant learner enquiries will be provided. The successful candidate will be expected to manage enquiries independently and begin contributing to admissions shortly after induction.

Performance will be reviewed through:

• net collected admission revenue;
• quality and consistency of follow-up;
• CRM accuracy;
• call quality;
• reliability and professional conduct.

The fixed compensation is not negotiable. Candidates should apply only if they are comfortable with this structure.

Induction and Support

A structured induction will introduce you to:

• learner profiles;
• programme outcomes and fees;
• common learner concerns;
• internal reporting and communication standards.

The successful candidate will be expected to learn quickly, take ownership and begin managing enquiries with limited supervision.

What Cambridge Veritas® Provides

• Genuine and relevant learner enquiries
• Clear programme information and admissions processes
• CRM access and internal support
• Call coaching and performance guidance
• A professional remote-working environment
• Performance-based earning opportunities
• The opportunity to contribute to the growth of an ambitious education organisation

Selection Process

• Application review
• Stage 1 interview
• Stage 2 interview
• Conditional offer + Reference check
• Final offer

This role is suited to someone who wants more than another sales position. It is for an experienced admissions professional who wants to represent a credible education organisation, guide serious learners and be recognised for both performance and professional standards.

At Cambridge Veritas®, learner trust matters as much as commercial success.