Admission Counselor

GIBMS Business School (Global Institute Of Business Management & Studies); Maharashtra; Vor Ort; INR 250.000 - 400.000; Vollzeit

Benefits dieser Stelle

Performance-based incentives

Career growth opportunities

Exposure to admissions, marketing, BD,

Supportive work environment

Zusammenfassung

GIBMS Business School (Global Institute Of Business Management & Studies) in Mumbai seeks an Admission Counselor to guide prospective students through programmes and admissions. You will handle enquiries from multiple sources, convert prospects into admissions, and maintain a robust lead pipeline.

The role requires excellent communication, presentation, and relationship-building skills with monthly targets and collaboration with marketing and operations teams.

Qualifikationen

• Bachelor's degree in any discipline.
• MBA in Marketing/HR/Business Administration preferred.
• Fresh graduates with excellent communication and interpersonal skills encouraged to apply.

Aufgaben

• Counsel prospective students regarding Diploma, BBA, MBA, Executive MBA, Global MBA and Doctorate in Management Studies.
• Handle inquiries and convert qualified prospects into admissions.
• Maintain CRM lead pipeline with regular follow-ups and reporting.
• Coordinate with marketing, admissions, and operations teams for smooth onboarding.
• Prepare daily/weekly/monthly admission reports and documentation.

Kenntnisse

Verbal & Written Communication

Negotiation

Interpersonal skills

Presentation skills

Multi-tasking

Customer focus

Ausbildung

Bachelor's degree in any discipline

MBA in Marketing/HR/Business Administration

Tools

MS Office

Google Workspace

WhatsApp Business

CRM tools

Lead management systems

Jobbeschreibung

1. Job Overview

JOB DESCRIPTIONDesignation: Admission Counselor

Organisation: GIBMS Business School (Global Institute of Business Management & Studies)

Department: Admissions & Business Development

Employment Type: Full-Time

Location: Mumbai

Experience: 0-3 Years (Freshers can apply)

Reporting To: Admissions Manager / Centre Head / Managing Director

GIBMS Business School is looking for a proactive, confident and result-oriented Admission Counselor who will be responsible for guiding prospective students, understanding their educational and career aspirations, explaining academic programmes and converting prospective enquiries into successful admissions.

The candidate will act as the first point of contact for prospective students and parents, ensuring a professional counselling experience while contributing to the institution's admission and revenue targets.

2. Key Roles & Responsibilities

A. Student Counselling & Admissions

• Counsel prospective students regarding Diploma, BBA, MBA, Executive MBA, Global MBA and Doctorate in Management Studies programmes.
• Understand students' academic backgrounds, career objectives and educational requirements.
• Explain programme structures, eligibility criteria, admission procedures, fee structures and learning outcomes.
• Guide students through the complete admission and enrolment process.
• Address queries from students and parents professionally.

B. Lead Management & Conversion

• Handle incoming enquiries generated through social media, digital marketing, websites, telecalling and other sources.
• Conduct regular follow-ups through telephone calls, WhatsApp, emails and other communication channels.
• Convert qualified enquiries into confirmed admissions.
• Maintain an organised database of prospective students and admission pipelines.
• Achieve monthly admission and revenue targets.

C. Student Relationship Management

• Build strong relationships with prospective students and parents.
• Maintain consistent communication throughout the admission journey.
• Ensure a smooth onboarding experience for newly enrolled students.
• Coordinate with the academic and operations teams for student documentation and enrolment.

D. Marketing & Business Development Support

• Participate in education fairs, webinars, seminars, student outreach activities and admission campaigns.
• Support social media and digital marketing initiatives by sharing programme information and admission updates.
• Identify potential admission opportunities through referrals, networking and institutional partnerships.
• Provide feedback on student preferences, market demand and competitor offerings.

E. Documentation & Reporting

• Maintain accurate records of enquiries, follow-ups, applications and confirmed admissions.
• Update lead status and student information in the CRM or admission tracking system.
• Prepare daily, weekly and monthly admission reports.
• Ensure proper collection and verification of admission documents.
• Coordinate with the accounts team regarding fee payments and admission confirmations.

3. Required Skills & Competencies

• Excellent verbal and written communication skills.
• Strong convincing, negotiation and interpersonal skills.
• Good presentation and student counselling abilities.
• Basic understanding of education programmes and admission processes.
• Ability to manage multiple enquiries and follow-ups.
• Proficiency in MS Office, Google Workspace and WhatsApp Business.
• Knowledge of CRM tools and lead management systems will be an advantage.
• Target-oriented mindset with a positive attitude.

4. Educational Qualifications

• Graduate in any discipline.
• Candidates with an MBA in Marketing, HR or Business Administration will be preferred.
• Fresh graduates with excellent communication and interpersonal skills are encouraged to apply.

5. Key Performance Indicators (KPIs)

Performance will be evaluated based on:

• Number of prospective students counselled.
• Lead-to-admission conversion ratio.
• Monthly admission targets achieved.
• Timely follow-ups and lead management.
• Revenue generated through admissions.
• Accuracy of admission documentation and reporting.
• Student satisfaction and counselling experience.
• Responsiveness to incoming enquiries.

6. Preferred Candidate Profile

We are looking for someone who is:

• Confident, presentable and enthusiastic.
• Passionate about education and student career development.
• Comfortable communicating with students, working professionals and parents.
• Self-motivated and capable of working with monthly targets.
• Responsible, disciplined and professional.
• Willing to learn and grow within the education industry.

7. What We Offer

• Opportunity to work with a growing business school.
• Professional exposure to the higher education industry.
• Performance-based incentives.
• Learning and career growth opportunities.
• Exposure to admissions, marketing, business development and institutional operations.
• Supportive and growth-oriented working environment.