Front Office Manager

Hyatt Place; Gurugram District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Hyatt Place in Gurugram, India, seeks an capable Front Office leader to assist the General Manager in delivering the brand promise by overseeing Front Desk, Front Service (including parking and hotel entrance), Communications Centre, Business Centre and Regency/Grand Club.

The role emphasizes guest satisfaction, smooth operations and strong teamwork, with responsibility for problem solving, staff development and maintaining Hyatt standards across all front office touchpoints.

Qualifications

• University degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager.
• Good problem solving, administrative and interpersonal skills.

Responsibilities

• Oversee Front Office operations including Front Desk, Front Service, Communications Centre and Business Centre.
• Manage guest services areas such as parking, hotel entrance, and Regency/Grand Club.
• Support the General Manager in delivering the brand promise and maintaining Hyatt standards.

Skills

Problem solving

Interpersonal skills

Education

Hospitality/Tourism management degree or diploma

Job description

Summary

To assist the General Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.

Organization- Hyatt Place

Summary

To assist the General Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.