Administration Head

Sunstone Education; Hyderabad, Jaipur; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Sunstone Education in Hyderabad is seeking a seasoned Administration & Operations Leader to oversee day-to-day activities, streamline processes, and ensure optimal use of organizational resources across campuses and departments.

You will lead admin and support teams, manage facilities, security, policy compliance, budgeting, and cross-functional coordination, driving strategic initiatives to support institutional growth.

Job description

Key Responsibilities

1. Administration & Operations

• Lead and oversee day-to-day administrative operations across the organization.


• Establish and streamline administrative processes, systems, SOPs, and workflows.


• Ensure effective utilization of human, material, financial, and infrastructure resources.


• Identify opportunities for operational efficiency, cost optimization, and process improvement.


• Monitor administrative performance and ensure timely resolution of operational issues.

2. Team Leadership & People Management

• Lead, mentor, and manage administrative and support teams.


• Allocate responsibilities, monitor performance, and ensure effective manpower utilization.


• Foster a culture of accountability, collaboration, discipline, and service excellence.


• Handle employee grievances, conflict resolution, welfare initiatives, and disciplinary matters as required.


• Coordinate with HR and other functional heads on manpower planning and organizational requirements.

3. Facilities & Infrastructure Management

• Oversee facilities, campus infrastructure, housekeeping, transport, logistics, maintenance, and other administrative services.


• Ensure proper upkeep and efficient utilization of organizational assets and infrastructure.


• Coordinate with internal teams and external agencies for maintenance, projects, and facility-related requirements.


• Monitor service providers and ensure adherence to agreed service standards.

4. Security & Risk Management

• Develop and implement comprehensive physical security policies and procedures.


• Conduct periodic security audits and ensure timely corrective actions.


• Coordinate with local law enforcement and relevant external agencies when required.


• Develop emergency preparedness, safety, and incident-response protocols.


• Ensure appropriate security training and performance monitoring for security personnel.

5. Policy & Compliance

• Develop, review, and implement administrative policies and SOPs.


• Ensure compliance with organizational policies, statutory requirements, and applicable regulations.


• Establish appropriate monitoring and audit mechanisms.


• Support management in risk identification, governance, vigilance, and disciplinary matters.

6. Resource & Budget Management

• Plan and monitor administrative budgets and expenditures.


• Ensure optimum utilization of resources while maintaining service quality.


• Monitor procurement, vendor management, contracts, and administrative expenses.


• Support management in identifying cost-saving and resource-optimization opportunities.

7. Stakeholder & Event Management

• Coordinate effectively with academic, HR, finance, operations, security, and other departments.


• Manage relationships with external agencies, vendors, government authorities, and other stakeholders.


• Oversee the planning and execution of institutional events and major organizational activities.


• Ensure seamless coordination among multiple stakeholders for critical initiatives.

8. Strategic & Institutional Support

• Work closely with senior management on administrative strategy and organizational priorities.


• Provide data-driven recommendations for operational and administrative improvements.


• Lead cross-functional projects and initiatives from planning through execution.


• Support organizational growth through scalable administrative systems and structures.