Administration Assistant

Midland Healthcare; Lucknow; On-site; INR 350,000 - 550,000; Full time

Job summary

Midland Healthcare in Lucknow seeks a proactive liaison role spanning external communications, patient interaction, and strategic partnerships. You will liaise with government health departments and insurers, while coordinating with suppliers to ensure compliance, billing efficiency, and quality inventories.

You will also support community outreach, address patient concerns, connect families with resources, and assist with scheduling and events, contributing to smooth hospital operations and

Responsibilities

• Liaise with health departments and regulatory bodies to ensure compliance with healthcare standards.
• Coordinate with insurance companies for billing, claims and approvals.
• Manage relationships with suppliers of medical equipment, pharmaceuticals, and other resources to maintain inventory and quality standards.
• Represent the hospital in community health initiatives, public health awareness campaigns, and local events.
• Address patient and family concerns, ensuring their needs are met while respecting hospital policies.
• Help connect patients and families with appropriate resources.
• Foster collaborations with other healthcare facilities, educational institutions, and research organizations.
• Handle government liaison activities such as obtaining permits and approvals.
• Oversee scheduling appointments, meetings and events.

Job description

Roles and Responsibilities

1. External Communication

• Government Agencies: Liaise with health departments and regulatory bodies to ensure compliance with legal and healthcare standards.
• Insurance Providers: Coordinate with insurance companies for billing, claims, and approvals.
• Vendors and Suppliers: Manage relationships with suppliers of medical equipment, pharmaceuticals, and other resources to maintain inventory and quality standards.
• Community Engagement: Serve as the hospitals representative in community health initiatives, public health awareness campaigns, and local events.

2. Patient and Family Interaction

• Complaint Resolution: Address patient and family concerns, ensuring their needs are met while maintaining hospital policies.
• Service Coordination: Help connect patients and families with the appropriate resources.

3. Strategic Partnerships

• Collaborations: Foster partnerships with other healthcare facilities, educational institutions, and research organizations.
• Handle government liaisoning activities such as obtaining necessary permits and approvals.
• Oversee office coordination tasks like scheduling appointments, meetings, and events.