Admin Manager - Rajouri Garden

Berkowits Hair & Skin Clinics; Delhi; On-site; INR 360,000 - 480,000; Full time

Job summary

Berkowits Hair & Skin Clinics is seeking a proactive and customer-friendly Admin Manager to join its team. This role involves serving as the first point of contact for clients, managing appointments, billing, and administrative tasks effectively within the clinic.

The ideal candidate should excel in communication, have experience with MS Office, and embody a pleasant personality. The position offers a competitive salary between Rs 3.6 to 4.8 LPA, requiring 2–5 years of experience.

Qualifications

• Strong communication skills with an emphasis on English proficiency.
• Pleasant personality with excellent interpersonal skills.

Responsibilities

• Greet and welcome clients, manage appointments and client flow.
• Generate accurate bills and handle payments.
• Manage incoming calls for appointment bookings and cancellations.
• Return missed calls and conduct follow-up calls with clients.

Skills

Strong communication skills

Basic computer applications

Interpersonal skills

Tools

MS Office

Job description

Job Title: Admin Manager

Berkowits Hair & Skin Clinic – 45+ Clinics PAN India

About Berkowits Hair & Skin Clinic
Berkowits Hair & Skin Clinic is one of India’s leading and fastest-growing aesthetic and trichology chains, with 45+ clinics across the country and over 30 years of excellence in advanced hair and skin solutions. Trusted by more than 1,00,000 clients, Berkowits pioneered non-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering ethical, science-backed, personalized care through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world‑class aesthetic care accessible, while our vision is to be India’s most trusted and technology‑driven brand in beauty, wellness, and medical aesthetics—committed to safety, results, and an exceptional client experience.

Position

We are looking for a smart, proactive, and customer‑friendly Admin Manager who will serve as the first point of contact for all clients. The ideal candidate should be confident, well‑spoken, and capable of managing client flow, billing, appointments, and administrative tasks efficiently.

Key Responsibilities

• Client Reception & Support – Greet and welcome clients professionally, check appointments, retrieve records, and coordinate with doctors/technicians. Provide consultation or treatment areas when required and guide clients throughout their clinic visit.
• Billing & Payments – Generate accurate bills for services and product sales; handle payments (cash, card, digital modes) and maintain daily collections; ensure all invoices are closed the same day after necessary approvals.
• Appointment Management & Communication – Handle all incoming calls for booking, rescheduling, or cancellations; check availability of doctors, technicians, rooms, and equipment before confirming appointments; send WhatsApp/call reminders to clients for appointment confirmations; facilitate video consultations when required.
• Follow‑Up & Lead Calling – Return all missed calls promptly; maintain weekly missed call counts; call regular clients who haven’t visited in the past 3 months; make follow‑up and promotional calls as per scripts provided by Head Office.

Who Can Apply

Female candidates only.

Requirements

• Strong communication skills (English proficiency preferred).
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Location

2nd Floor, Road No. 36, above Tailorman Showroom, next to Chutneys Restaurant, Jubilee Hills, Hyderabad, Telangana 500033

Compensation & Experience

Salary: Rs 3.6 to 4.8 LPA
Experience: 2–5 Years

Office Timings

Working days: 6 days per week (no weekly off on Friday, Saturday, or Sunday)
Hours: 9:45 AM – 7:00 PM

How to Apply

Interested candidates can send their resume to: [e-mail]