Admin Manager

Stance Health; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Stance Health in Bengaluru is seeking an experienced Operations Administrator to lead and mentor Admin Executives across centres, streamlining processes and enforcing SOPs.

You will oversee multi-centre operations, facility management, delivery logistics, vendor contracts, and strict documentation and compliance across locations, while coordinating with HR, Finance, and Operations to ensure smooth service delivery.

Qualifications

• Bachelors in a relevant field; master's preferred.
• 4-8 years in administration, facilities, or operations.
• Experience managing multi-location teams.
• Strong leadership, negotiation, and problem-solving skills.
• Proficiency in MS Office.

Responsibilities

• Lead, manage, and mentor a team of Admin Executives across all centres.
• Define roles, track performance, and ensure accountability.
• Establish SOPs and streamline administrative processes.
• Ensure smooth day-to-day operations across all centres.
• Act as the central point of control for administrative efficiency and issue resolution.
• Maintain consistency in processes and service standards across locations.
• Oversee end-to-end facility operations for clinics and gyms.
• Ensure all centres are fully functional, compliant, and well-maintained.
• Handle escalations and preventive maintenance planning.
• Own and manage all deliveries (equipment, supplies, new centre setup).
• Plan logistics for new centre launches.
• Identify, onboard, and manage vendors; negotiate contracts and SLAs.
• Monitor vendor performance and ensure quality standards.
• Own and maintain all centre-related documentation and compliance records.
• Ensure regulatory requirements for each centre are fulfilled and documented.
• Maintain audit-ready documentation across centres.
• Track financial and operational documents and coordinate with Finance.
• Ensure timely submissions and proper record-keeping.
• Lead expansion: site identification, visits, and readiness for launch.
• Collaborate with HR, Finance, and Operations; assist budgeting and planning.

Skills

Leadership

Team management

Negotiation

Problem solving

Cross-location coordination

Education

Bachelor's degree or equivalent

Master's degree (plus)

Tools

MS Office

Job description

The candidate will have responsibilities across the following functions :

Team Management and Leadership:

• Lead, manage, and mentor a team of Admin Executives across all centres.


• Define roles, track performance, and ensure accountability.


• Establish SOPs and streamline administrative processes.

Multi-Centre Operations Oversight:

• Ensure smooth day-to-day operations across all centres.


• Act as the central point of control for administrative efficiency and issue resolution.


• Maintain consistency in processes and service standards across locations.

Facility Management:

• Oversee end-to-end facility operations for clinics and gyms.


• Ensure all centres are fully functional, compliant, and well-maintained.


• Handle escalations and preventive maintenance planning.

Delivery and Logistics Management:

• Own and manage all deliveries (equipment, supplies, new centre setup).


• Ensure timely coordination, tracking, and execution across locations.


• Plan logistics for new centre launches.

Vendor Management and Procurement:

• Identify, onboard, and manage vendors for all operational needs.


• Negotiate contracts, pricing, and SLAs.


• Monitor vendor performance and ensure quality standards.

Documentation and Legal Compliance (Critical Responsibility):

• Own and maintain all centre-related documentation, including leases, vendor agreements, licenses, and compliance records.


• Ensure all legal and regulatory requirements for each centre are fulfilled, updated, and properly documented.


• Maintain an organised, audit-ready documentation system across centres.

Financial and Administrative Documentation Control:

• Track and maintain all financial and operational documents related to centres (invoices, contracts, expense records, etc. )


• Coordinate with Finance to ensure accurate documentation and timely submissions.


• Ensure proper record-keeping, verification, and audit readiness.

Location Scouting and Expansion Support:

• Lead identification and evaluation of new properties.


• Coordinate site visits, documentation, and readiness for launch.

Cross-functional Coordination:

• Work closely with HR, Finance, and Operations teams.


• Support budgeting, cost control, and operational planning.

Requirements:

• Bachelor's degree (B. Tech, BBA, B. Com or equivalent); a Master's degree is a plus.


• 4-8 years of experience in administration, facility management, or operations.


• Strong experience in documentation management and compliance handling.


• Proven experience managing teams and multi-location operations.


• Strong leadership, negotiation, and problem-solving skills.


• Proficiency in MS Office (Excel proficiency preferred).


• Must own a bike/scooter and have a valid driving license.