Role & responsibilities
We are looking for an experienced professional to join our Finance & Global Business Services team as a AD/Manager P2P Process Excellence & Transformation.
The role will be responsible for driving end-to-end Procure-to-Pay (P2P) process transformation, optimisation and standardisation across the organisation. The ideal candidate should have deep functional expertise in P2P operations, coupled with strong experience in process re‑engineering, automation, project management and stakeholder engagement.
This role will work closely with the Global Process Owner (GPO), Head of P2P and cross-functional stakeholders to redesign existing processes, drive operational excellence and implement scalable, technology-enabled solutions.
Key Responsibilities
- Lead end-to-end P2P process transformation initiatives, focusing on process standardisation, simplification and operational efficiency.
- Assess existing processes, identify gaps and inefficiencies, and design optimised future‑state workflows.
- Drive process re‑engineering and continuous improvement initiatives across the complete P2P lifecycle.
- Develop and execute transformation roadmaps, project plans, timelines, milestones and governance frameworks.
- Identify opportunities for automation, digitisation and workflow optimisation using ERP platforms and other digital tools.
- Drive implementation readiness, including testing, process documentation,training and change management.
- Collaborate with Procurement, Finance, Digital, GBS and global business stakeholders to ensure seamless process integration.
- Monitor and report key process KPIs, transformation milestones, productivity improvements and benefits realisation.
- Provide strategic recommendations to senior leadership on process optimisation, technology enablement and operational improvements.
- Manage stakeholder expectations, resolve process‑related challenges and drive alignment across multiple business functions.
- Support the successful adoption and embedding of redesigned processes across regions and business units.
Preferred candidate profile
- 10+ years of relevant experience in Procure-to-Pay (P2P), Finance Operations, Process Excellence or Finance Transformation.
- Strong understanding of the complete end-to-end P2P lifecycle, including procurement, purchase requisitions, purchase orders, vendor management, invoice processing, accounts payable and payments.
- Proven experience in leading P2P process transformation, re‑engineering,standardisation and optimisation initiatives.
- Hands‑on experience in identifying and implementing process automation, digital solutions and operational improvements.
- Strong knowledge of ERP platforms, particularly Microsoft Dynamics 365 (D365). Exposure to SAP and AX2009 will be an added advantage.
- Experience in managing transformation projects, PMO activities, project governance, implementation planning and execution.
- Strong exposure to working with global stakeholders, Global Process Owners (GPOs) and cross‑functional teams.