Manager - Finance Transformation

EY; Chennai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

EY is seeking a Manager Procure to Pay to lead end-to-end PTP operations, including vendor master management, invoice processing, and payments. The role drives service delivery against SLAs/KPIs, strengthens controls, and manages risk and transformation initiatives.

The position requires strong team leadership, stakeholder management, and a proactive stance on automation and process improvements to support evolving business needs.

Qualifications

• 8–12 years of P2P experience.
• End-to-end P2P, payments, reconciliations, and Payables.
• Vendor management and stakeholder coordination.
• Team leadership and coaching with SLA/KPI delivery.
• Strong negotiation and reconciliation skills.
• Self-motivated with client service focus.
• People management experience.
• Experience in developing procedures and service standards.
• Proactive in automation and process improvements.

Responsibilities

• Lead PTP operations and vendor master management.
• Oversee invoice processing and inventory processes and P&L management.
• Lead PTP team, manage operations, develop staff, engage stakeholders.
• Mentor and develop team capabilities.
• Use AP reporting to identify trends and support decisions.
• Streamline business processes and establish KPIs.
• Monitor SLAs and present to the team.
• Identify and implement automation to improve efficiency.
• Solicit feedback from stakeholders and drive refinements.
• Mitigate risks in transition processes.
• Collaborate with SOX, statutory, and internal auditors.
• Stay updated on regulatory changes and implement compliance.
• Manage change initiatives and communicate vision.
• Oversee accounts payable payment operations.
• Manage workload and capability development.
• Drive process improvements by addressing recurring issues.

Skills

End-to-end P2P

Vendor management

Team leadership

SLAs & KPIs

Process optimization

Stakeholder coordination

Communication

Problem solving

Audit & compliance

Change management

Education

Bachelor of Commerce

MBA

Job description

Job Summary

Job title: Manager Procure to Pay. This role is responsible for leading end-to-end PTP operations, including vendor master management, invoice and payment processing and related activities. The role oversees service delivery against SLAs and KPIs, strengthens controls and audit compliance, manages operational and transition risks, and drives process improvement and automation. It also leads team performance and capability development while working with internal and external stakeholders to resolve issues and support evolving business requirements.

Responsibilities

• Lead PTP operations, oversee vendor master management, invoice processing, and inventory processes, as well as P&L management.


• Lead the PTP team, manage team operations, foster employee development, engage stakeholders, and ensure service delivery excellence.


• Nurture a culture of excellence and accountability within the team, provide mentorship, coaching, and professional development opportunities to enhance skill sets and drive career progression.


• Leverage AP reporting and performance insights to identify trends, optimize process and support decision-making.


• Streamline business processes and documentation, including the establishment and monitoring of KPIs and metrics.


• Continuously monitor SLAs, conduct team presentations, and spearhead process quality enhancement initiatives.


• Identify and implement automation solutions to optimize processes, reduce turnaround time, and enhance efficiency.


• Solicit feedback from internal and external stakeholders, drive process refinements based on insights gathered.


• Mitigate technical, financial, and scheduling risks associated with the transition process.


• Collaborate with SOX, Statutory, and internal auditors to ensure compliance and address audit requirements.


• Proactively stay abreast of regulatory changes and industry best practices, implement robust compliance frameworks, and conduct regular audits to mitigate risks and uphold ethical standards.


• Effectively manage change initiatives, communicate vision and objectives, address resistance, and empower employees to embrace change and adapt to evolving business requirements.


• Oversee Accounts Payable payment operations, including payment planning and execution, exception management, banking issue resolution, T&E and adherence to payment controls and timelines.


• Manage team performance, workload allocation and capability development to support consistent P2P delivery.


• Drive process improvements by identifying recurring issues and implementing sustainable corrective actions.

Skills and attributes

• Graduate with 8-12 years of experience in P2P.


• Strong knowledge of end-to-end P2P and Accounts including payments, reconciliations and exception Payable processes.


• Experience in vendor management, query resolution, aged-item monitoring and stakeholder coordination across business and support teams.


• Proven ability to manage teams, allocate workloads, coach employees and deliver against SLAs and KPIs.


• Strong communication skills for negotiation & reconciliation.


• Self-motivated.


• Commercially focused with a strong Client service approach.


• Strong experience in People Management.


• Adept in managing & leading teams for running successful process operations and experience of developing procedures & service standards for business excellence.

Qualifications

• Bachelor of Commerce


• Master of Business Administration

Experience

• Financial Analysis (3+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.