Acquisition Manager-Sales-Sales

Kotak Mahindra Bank Ltd; Satna; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Kotak Mahindra Bank Ltd. seeks an Acquisition Manager – RL Sales to drive the acquisition of retail loan customers through DSAs, connectors, and direct sourcing.

You will manage relationships with channel partners, ensure KYC and documentation compliance, and coordinate with credit, operations, legal, and tech teams to move loan applications forward. You will generate leads, track application statuses, and consistently achieve monthly and quarterly sales targets while delivering strong customer

Qualifications

• Experience in acquiring retail loan customers through DSAs, connectors, and direct sourcing.
• Strong ability to generate leads via market activities, referrals, and outreach.

Responsibilities

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams for smooth processing of loan applications.
• Maintain relationships with channel partners and ensure steady business flow.
• Track and update loan application statuses for customers and partners.
• Achieve monthly and quarterly sales targets.
• Provide excellent customer service and resolve queries promptly.

Skills

Channel management

Retail lending

Lead generation

KYC compliance

Customer service

Sales targets

Tools

CRM & MS Office

Job description

The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
• Maintain strong relationships with channel partners and ensure consistent business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.