Acquisition Manager_Sales_0412_5672_1098932

Kotak Mahindra Bank; Patna; On-site; INR 600,000 - 900,000; Full time

Job summary

Kotak Mahindra Bank is seeking an Acquisition Manager – RL Sales to drive the acquisition of retail loan customers through DSAs, connectors, and direct sourcing. You will manage relationships with channel partners, ensure documentation, and coordinate with internal teams to process loan applications.

The role targets home loans, LAP, and personal loans, with a focus on meeting monthly and quarterly sales goals while delivering strong customer service and compliance with KYC norms.

Qualifications

• Experience in acquiring retail loan customers across direct and indirect channels.
• Knowledge of KYC norms and documentation procedures.
• Ability to manage and grow channel partner relationships to meet sales targets.

Responsibilities

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads via market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per guidelines.
• Coordinate with internal teams (credit, operations, legal, technical) for smooth loan processing.
• Maintain strong relationships with channel partners to ensure a steady business flow.
• Track loan applications and update customers and partners on status.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and promptly resolve queries.

Skills

Sales

Channel partnerships

Lead generation

KYC compliance

Relationship management

Customer service

Job description

Job Description:

The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.

Responsibilities

Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing. Generate leads through market activities, referrals, and cold calling. Ensure proper documentation and adherence to KYC norms as per company guidelines. Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications. Maintain strong relationships with channel partners and ensure consistent business flow. Track and update the status of loan applications to customers and partners. Achieve monthly and quarterly sales targets as assigned. Provide excellent customer service and resolve queries promptly.