Acquisition Manager_Sales-Sales_Dharampur

Kotak Mahindra Bank; Dharampur; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank is seeking an Acquisition Manager - RL Sales to drive the acquisition of retail loan customers through direct and indirect channels. You will coordinate with credit, operations, legal, and technical teams to ensure smooth loan processing and to meet monthly and quarterly targets.

The role requires building strong relationships with channel partners, generating leads, and maintaining high-quality documentation in line with KYC norms. Excellent customer service is essential.

Qualifications

Responsibilities

• Acquire new retail loan customers through DSAs, connectors, and direct sourcing.
• Generate leads via market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms.
• Coordinate with credit, operations, legal, and technical teams for loan processing.
• Maintain strong relationships with channel partners to sustain business flow.
• Track loan applications status for customers and partners.
• Meet monthly and quarterly sales targets.
• Provide excellent customer service and promptly resolve queries.

Job description

Job Description: The Acquisition Manager - RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.

Responsibilities

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
• Maintain strong relationships with channel partners and ensure consistent business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.