#ACN GN Industry Retail Digital Consultant

8113 ASOL- Bangalore 7 SEZ Company; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Accenture, Bengaluru-based, leads global retail digital transformation across e‑commerce, loyalty, and customer analytics. You will design customer‑centric digital strategies, and translate them into roadmaps while ensuring successful execution with cross‑functional teams.

The role emphasizes a blend of strategic consulting and hands‑on delivery, with opportunities to mentor juniors and contribute to asset development in retail digital.

Qualifications

• Experience in retail digital transformations and analytics.
• Familiarity with e‑commerce platforms and CRM/loyalty solutions.
• Ability to translate strategies into actionable roadmaps and initiatives.

Responsibilities

• Lead or support client engagements on retail digital transformation across e‑commerce, loyalty, and analytics.
• Conduct workshops and benchmarking to shape digital roadmaps.
• Collaborate with technology teams to implement CRM/ loyalty/ analytics solutions and related platforms.

Skills

Retail digital

E‑commerce

CRM

Analytics

Stakeholder management

Job description

Job Summary As part of Accenture’s Global Network Retail team, you will work on digital transformation programs for leading global retailers. The role combines strategic consulting with hands‑on implementation to drive outcomes across e‑commerce, loyalty, and customer/marketing analytics. You will partner with clients to design customer‑centric digital strategies, translate them into actionable roadmaps, and ensure successful execution by working with cross‑functional and technology teams.

Roles & Responsibilities

Lead or support client engagements focused on retail digital transformation, spanning e‑commerce platforms, loyalty programs, and customer analytics. Conduct diagnostic assessments, workshops, and benchmarking to shape digital roadmaps. Collaborate with technology teams to implement solutions (e.g, Salesforce/Any vendor Loyalty or CRM, Adobe Experience Cloud, CDPs) or collaborate with technology teams to implement PIM or PoS, DAM solutions (e.g., Stibo, Informatica, Akeneo PIM, XStore, NCR etc, CMS, CDP). Drive requirements gathering, functional design, and solution validation to ensure alignment with client objectives. Manage data‑driven marketing and analytics projects, enabling personalized campaigns, customer segmentation, and ROI measurement. Support business case development, operating model design, and transformation governance. Mentor junior consultants and contribute to thought leadership and asset development in retail digital.

Professional & Technical Skills

Additional Information The ideal candidate brings a balance of strategic consulting expertise and implementation know‑how, with proven experience in retail digital transformations. This role offers the opportunity to work in a global consulting environment, delivering high‑impact outcomes for Fortune 500 retailers while contributing to Accenture’s growing retail digital capability.

About Our Company | Accenture

Must Have: Strong understanding of retail digital trends – omnichannel commerce, loyalty ecosystems, personalized marketing. Experience in consulting frameworks (business case creation, value tree, transformation roadmaps). Hands‑on involvement in platform implementations (e‑commerce, CRM, loyalty, analytics). Proficiency in working with cross‑functional client teams across IT, marketing, and operations. Good to Have: Exposure to retail data monetization, retail media networks, and GenAI in customer engagement. Experience in program management, agile delivery, and design thinking workshops.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent‑and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Bring your incredible skills and join our global team of innovators

We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture.