#ACN GN Industry Retail Digital Consultant

Accenture in India; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Accenture in India is seeking a consulting professional to join the Global Network Retail team, delivering digital transformation programs for leading retailers. The role blends strategic advisory with hands-on implementation across e-commerce, loyalty, and customer analytics to shape customer-centric digital roadmaps and ensure successful execution.

You will lead or support client engagements, conduct diagnostic workshops, and collaborate with technology teams to implement CRM/CDP solutions,

Qualifications

• Proven ability to work in cross-functional teams
• Strong problem-solving and presentation skills
• Experience in retail or digital transformation consulting is a plus

Responsibilities

• Lead or support client engagements focused on retail digital transformation, spanning e-commerce platforms, loyalty programs, and customer analytics.
• Conduct diagnostic assessments, workshops, and benchmarking to shape digital roadmaps.
• Collaborate with technology teams to implement solutions (e.g, Salesforce/CRM, Adobe Experience Cloud, CDPs) or implement PIM/PoS, DAM solutions.
• Drive requirements gathering, functional design, and solution validation to ensure alignment with client objectives.
• Manage data-driven marketing and analytics projects, enabling personalized campaigns, customer segmentation, and ROI measurement.
• Support business case development, operating model design, and transformation governance.
• Mentor junior consultants and contribute to thought leadership and asset development in retail digital.

Job description

Job Summary

As part of Accenture’s Global Network Retail team, you will work on digital transformation programs for leading global retailers. The role combines strategic consulting with hands-on implementation to drive outcomes across e-commerce, loyalty, and customer/marketing analytics. You will partner with clients to design customer-centric digital strategies, translate them into actionable roadmaps, and ensure successful execution by working with cross-functional and technology teams.

• Lead or support client engagements focused on retail digital transformation, spanning e-commerce platforms, loyalty programs, and customer analytics.


• Conduct diagnostic assessments, workshops, and benchmarking to shape digital roadmaps.


• Collaborate with technology teams to implement solutions (e.g, Salesforce/Any vendor Loyalty or CRM, Adobe Experience Cloud, CDPs) or collaborate with technology teams to implement PIM or PoS, DAM solutions (e.g., Stibo, Informatica, Akeneo PIM, XStore, NCR etc, CMS, CDP).


• Drive requirements gathering, functional design, and solution validation to ensure alignment with client objectives.


• Manage data-driven marketing and analytics projects, enabling personalized campaigns, customer segmentation, and ROI measurement.


• Support business case development, operating model design, and transformation governance.


• Mentor junior consultants and contribute to thought leadership and asset development in retail digital.

Roles & Responsibilities

• Lead or support client engagements focused on retail digital transformation, spanning e-commerce platforms, loyalty programs, and customer analytics.


• Conduct diagnostic assessments, workshops, and benchmarking to shape digital roadmaps.


• Collaborate with technology teams to implement solutions (e.g, Salesforce/Any vendor Loyalty or CRM, Adobe Experience Cloud, CDPs) or collaborate with technology teams to implement PIM or PoS, DAM solutions (e.g., Stibo, Informatica, Akeneo PIM, XStore, NCR etc, CMS, CDP).


• Drive requirements gathering, functional design, and solution validation to ensure alignment with client objectives.


• Manage data-driven marketing and analytics projects, enabling personalized campaigns, customer segmentation, and ROI measurement.


• Support business case development, operating model design, and transformation governance.


• Mentor junior consultants and contribute to thought leadership and asset development in retail digital.

Additional Information

Professional & Technical Skills
The ideal candidate brings a balance of strategic consulting expertise and implementation know-how, with proven experience in retail digital transformations. This role offers the opportunity to work in a global consulting environment, delivering high-impact outcomes for Fortune 500 retailers while contributing to Accenture’s growing retail digital capability