AR Hospital Billing

Ascent Business Solutions; Hyderabad; On-site; INR 360,000 - 480,000; Full time

Job summary

Ascent Business Solutions in Hyderabad is seeking an experienced AR Caller for US hospital billing. You will perform timely follow-up on insurance claims, analyze denials, and secure reimbursements while documenting outcomes in EPIC PMS.

The role requires working night shift and familiarity with HIPAA compliance with a focus on high-value accounts. Ideal candidates have 1 year of US hospital billing AR calling experience, hands-on EPIC PMS usage, and understanding of payer processes

Qualifications

• Minimum 1 year of US Hospital Billing AR calling experience.
• Hands-on EPIC PMS experience is mandatory.
• Experience with inpatient and/or outpatient hospital billing.
• Knowledge of denial management, appeals and reconsiderations, and payer processes.

Responsibilities

• Follow up on outstanding insurance claims for US hospital billing accounts.
• Contact insurance payers to check claim status and secure reimbursements.
• Analyze denials and rejections to resolve issues and recover payments.
• Identify root causes of denials and take corrective actions.
• Document call outcomes and follow-ups in EPIC PMS and maintain HIPAA compliance.
• Meet daily productivity and quality targets.

Skills

US Hospital Billing AR Calling

Accounts Receivable (AR) processes

Denial Management

Insurance Verification

Claim Status Follow-up

Payment Posting Concepts

HIPAA compliance

Inpatient/Outpatient Hospital Billing

Tools

EPIC PMS

Job description

Job Title: AR Caller Hospital Billing

Department: Revenue Cycle Management (RCM) US Healthcare

Location: Hyderabad

Shift: Night Shift (US Shift)

Experience: 15 Years

Job Summary

We are looking for experienced AR Callers with hands-on experience in US Hospital Billing. The ideal candidate should have strong knowledge of Accounts Receivable (AR) processes, denial management, insurance follow-up, and must have worked on the EPIC Practice Management System (PMS).

Key Responsibilities

• Perform timely follow-up on outstanding insurance claims for US hospital billing accounts.
• Contact insurance companies to check claim status, resolve claim issues, and secure appropriate reimbursements.
• Analyze and resolve denials, rejections, underpayments, and unpaid claims.
• Identify root causes of claim denials and take corrective action.
• Work on aging reports and prioritize high- value accounts.
• Document all call outcomes and follow-up activities accurately in the EPIC PMS.
• Ensure compliance with client guidelines and HIPAA regulations.
• Meet daily productivity and quality targets.

Mandatory Requirements

• Minimum 1 year of experience in US Hospital Billing AR Calling.
• Hands‑on experience working on EPIC PMS (Mandatory).
• Experience in Inpatient and/or Outpatient Hospital Billing.
• Strong understanding of:
• Denial Management
• Appeals and Reconsiderations
• Insurance Verification
• Claim Status Follow-up
• Payment Posting Concepts
• Knowledge of US insurance payers such as Medicare, Medicaid, BCBS, Aetna, Cigna, UHC, Humana, etc.
• Excellent communication skills with a neutral accent.
• Willingness to work in the US Night Shift.

Preferred Skills

• Ability to handle high volumes of AR accounts.
• Strong analytical and problem‑solving skills.
• Good understanding of hospital billing workflows and revenue cycle management.
• Experience working with productivity and quality KPIs.