Accounts Receivable Associate

Hexnode; Chennai District; On-site; INR 350,000 - 600,000; Full time

Job summary

Hexnode, the enterprise software division of Mitsogo Inc., is seeking an Accounts Receivable Specialist. You will review accounts, determine approach, and execute plans to maximize revenue, while guiding the AR team and coordinating with internal departments to ensure accurate billing and on-time collections.

Responsibilities include managing billing escalations, responding to invoicing inquiries, maintaining records, creating AR trackers and dashboards, and developing new repayment terms with

Qualifications

• Bachelor’s degree in accounting, finance, or related field.
• 1–3 years of work experience in AR/billing or similar field.
• Experience in US Voice Collections B2B.
• Excellent communication, research, problem-solving, and time management skills.
• High level of accuracy and accountability.

Responsibilities

• Manage billing and payment escalations and ensure resolutions within defined time frames.
• Review and respond to inquiries related to invoicing, billing and payment methods.
• Collaborate with stakeholders to create a healthier work environment.
• Understand global collections strategy and regional legal implications.
• Monitor and maintain payment records and account statuses.
• Obtain information from other departments to keep AR ledgers up to date.
• Review accounts and client payment history to develop better repayment terms.
• Create, update and maintain AR trackers, dashboards, monthly KPIs.
• Create SOPs and update them to reflect business changes.
• Represent AR Manager in meetings with stakeholders and executives.

Skills

Communication skills

Research skills

Problem-solving

Time management

Attention to detail

Education

Bachelor’s degree in accounting, Finance, or related field

Job description

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job brief:

The AR Specialist will be accountable and responsible for review each account and determine the best way to approach the customer and then executing their plan to bring in the maximum revenue. The Accounts Receivable Specialist will direct the AR Team and will work closely with internal departments to ensure that accounts are properly billed and that payments are collected on time. You will also collaborate with team members to review account information, correct discrepancies, and speak to customers to resolve any queries relating to payment. Establish professional and fluent rapport with stakeholders to Maintain the standards of AR Processes. Create dashboards and standardize the Quality and accuracy of the team and self. Flexible to work in any shift to support the business requirements. AR Specialist will also partially fulfil the role of an Individual contributor as a skilled and thorough researcher with excellent communication and record keeping skills. You should be detail-oriented, organized, and self-motivated with strong Analytical skills.

Responsibilities:

• Manage billing and payment escalations and ensure resolutions are within the time frame as defined by the business. Ensure payment reminders are sent on time and follow-ups are done as per process.
• Review and respond to inquiries related to invoicing, billing, payment methods and its application.
• Assist and work closely with all stakeholders to create a healthier work environment.
• Understand the global collections strategy and legal implications associated with every region and proactively take decisions at the Specialist level authorized.
• Monitor and Maintain records regarding payments and account statuses.
• Obtaining information from other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up to date.
• Working with the AR team members to review accounts and client payment and credit history to develop new or better repayment terms.
• Create, update and Maintain AR trackers, Dashboards, Monthly tracking and KPIs.
• Create SOPs for the process and update the same on a regular intervals aligning to the developments / changes in the business environment.
• Represent AR Manager in any meetings with stakeholders, VP – Finance and Top Executives on ad hoc meetings / Weekly / Bi-weekly calls.

Requirements and Qualifications:

• Bachelor’s degree in accounting, Finance, or related field.
• 1 – 3 years of work experience in similar field.
• Experience in US Voice Collections B2B.
• Excellent communication, research, problem-solving, and time management skills.
• High level of accuracy, efficiency, and accountability.
• Ability to build relationships with clients and internal departments.