Account Receivable Caller - Hospital Billing

TruBridge, Inc.; Chennai District; On-site; INR 350,000 - 550,000; Full time

Job summary

TruBridge, Inc. in Chennai is seeking an Accounts Receivable Analyst to perform pre-call analysis, submit claims, verify eligibility, and follow up on denials for US healthcare services. You will maintain documentation, analyze accounts receivable data, and ensure HIPAA compliance.

The ideal candidate has 1–3 years of AR experience, knowledge of ICD-10, CPT, HCPCS, and strong communication skills. Familiarity with NextGen, eCW, CareCloud, Docutap, and clearinghouses is preferred.

Qualifications

• High School (HSC) or graduate with strong analytical skills.
• 1-3 years of experience in accounts receivable follow-up/denial management for US healthcare.
• Good written and verbal communication skills.
• Knowledge of medical terminology, ICD10, CPT, and HCPC coding.
• Basic working knowledge of computers.
• Willingness to work continuously in night shifts.
• Familiar with healthcare patient billing systems like NextGen, eCW, Carecloud, Docutap.
• Familiar with clearinghouses like Waystar, Availity, Change Healthcare, ViaTrack.

Responsibilities

• Claim processing and submission.
• Submit the claim to insurance companies to receive payment for services rendered by a healthcare provider.
• Taking denial status from various insurance carriers
• Checking eligibility and verification of policy
• Analysis of the data
• Converting denials into payments
• Follow HIPAA
• Account follow up on fresh claims, denials, and appeals.
• Checking the claim status as per their suspension and denials
• Achieving weekly/monthly production and audit target

Skills

Analytical skills

Strong written and verbal comms

Multi-tasking

Time management

Independent worker

Education

High School or graduate

Tools

NextGen

eCW

CareCloud

Docutap

Waystar

Availity

Change Healthcare

ViaTrack

Job description

## Account Receivable Caller - Hospital BillingApply: Chennai - Office: Full time: Posted Yesterday: JR102524**Accounts Receivable Analyst** ● Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services. ● Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference. ● Record after-call actions and perform post-call analysis for the claim follow-up. ● Provide accurate information to the insurance company, research available documentation including authorization, physician notes, medical documentation on PM system, interpret explanation of benefits received, etc. prior to making the call. ● Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments. ● Comply with all reimbursement and billing procedures for regulatory, third party, and insurance compliance norms. ● Responsible for meeting daily/weekly productivity and quality reasonable work expectations. Responsibilities ● Claim processing and submission. ● Submit the claim to insurance companies to receive payment for services rendered by a healthcare provider. ● Taking denial status from various insurance carriers ● Checking eligibility and verification of policy ● Analysis of the data ● Converting denials into payments ● Follow Health Insurance Portability and Accountability Act (HIPAA) ● Account follow up on fresh claims, denials, and appeals. ● Checking the claim status as per their suspension and denials ● Achieving weekly/monthly production and audit target Qualifications/Requirements ● High School (HSC) or graduate or equivalent with strong analytical skills. ● 1-3 Years of experience in accounts receivable follow-up/denial management for US healthcare. ● Good written and verbal communication skills. ● Knowledge of medical terminology, ICD10, CPT, and HCPC coding. ● Basic working knowledge of computers. ● Willingness to work continuously in night shifts. Preferred ● Familiar with healthcare patient billing systems (Practice management) like NextGen, eCW, Carecloud, Docutap. ● Familiar with clearinghouse like Waystar, Realmed Availity, change healthcare, via track. ● Proficiency with MS Excel, MS Word, google spreadsheet, etc. Other Skills and Abilities ● Ability to work independently with minimal supervision. ● Good analytical skills, assertive in resolving unpaid claims. ● Ability to multi-task and accurately process high volumes of work. ● Strong organizational and time management skillsIndividual Contributor