Account Receivable Associate Analyst (Shared Services) - Global Accounting Research

ACCA Careers; Hyderabad; On-site; INR 700,000 - 950,000; Full time

Job summary

DuPont is seeking an Accounts Receivable Research Specialist to research and resolve discrepancies related to customer payments and ensure timely collections.

You will interact with customers and internal teams, reconcile ledgers, and maintain thorough records while delivering accurate cash postings and aging reports. A strong communicator with 5+ years in AR and SAP proficiency is required; MS Office skills are a plus.

Qualifications

• Accounting/finance background with B.Com, MBA, or CA Inter (not mandatory).
• Strong communication and interpersonal skills.
• Experience in accounts receivable and SAP knowledge.
• Proficiency in MS Office; macros a bonus.
• Written and fluent oral communication skills required.

Responsibilities

• Research and resolve discrepancies related to outstanding customer payments and ensure timely collections.
• Reconcile AR ledgers and adjust discrepancies for accurate records.
• Interact with customers via phone, email, or written correspondence to resolve payment issues.
• Maintain records of research and resolutions; track aging accounts.
• Collaborate with Customer, Credit and Billing to resolve payment issues.
• Post payments accurately and raise disputes when needed.
• Escalate complex issues to appropriate department when necessary.
• Assist with other AR or administrative tasks.

Skills

Written communication

Oral communication

Interpersonal skills

AR experience

Analytical skills

Education

B.Com

MBA

CA Inter

Tools

SAP

MS Office

Macros

Job description

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont.

Why Join Us | DuPont Careers

Summary of the role - The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments, maintaining accurate records, and ensuring timely collections. This role involves communicating with customers and internal departments to identify and rectify incorrect cash apps issues, ensuring that accounts are properly updated.

List of duties:

• The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments, maintaining accurate records, and ensuring timely collections. This role involves communicating with customers and internal departments
• Research and resolve customer payment issues, including payment mismatches, unapplied payments, or short payments, through detailed analysis and communication with customers or internal departments.
• Reconcile accounts receivable ledgers by reviewing transactions and adjusting any discrepancies to ensure accurate and complete records.
• Interact with customers via phone, email, or written correspondence to resolve outstanding payment issues or clarify invoicing concerns.
• Maintain accurate records of research and resolutions, prepare regular reports on account status, and track aging accounts.
• Casha application knowledge is required
• Work closely with the Customer, Credit and customer service, and billing departments to gather necessary information to resolve open payments.
• Payment Application: Ensure accurate posting of payments to the correct customer accounts and raise dispute accordingly
• Escalate complex issues or payment disputes to the appropriate department or manager when necessary.
• Assist with other accounts receivable or administrative tasks as needed.
• Excellent verbal and written communication skills to liaise effectively with customers and internal teams
• Strong ability to analyze and resolve issues independently

Desired professional experience:

• Strong communication and interpersonal skills,
• 5+ Years of experience AR
• SAP knowledge
• Good in MS office, Macros would be added advantage
• Possess good Written and fluent Oral communication skills required

Education level and qualifications:

B.Com, MBA, CA inter (Not Mandatory)

Join our Talent Community to stay connected with us!

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.