Account Manager - Life Sciences

EPAM Systems, Inc.; Bengaluru; On-site; INR 1,800,000 - 3,600,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Flexible benefits

Job summary

EPAM Systems, Inc. is seeking an Account Manager for Life Sciences in Bengaluru to steer client satisfaction and growth across Pharma, Biotech, and MedTech accounts.

You will collaborate with customers, internal teams, and leadership to develop account strategies, monitor delivery standards, and support ongoing business development. The role requires deep Life Sciences knowledge, a track record of expanding large accounts, and strong leadership across cross-functional teams to deliver

Qualifications

• 18+ years managing accounts in large enterprise contexts.
• Deep understanding of Pharma/Biotech/MedTech including regulatory, pharmacovigilance.
• Proven ability to drive sales growth and revenue targets.
• Strong cross-functional leadership across sales, delivery, and product teams.

Responsibilities

• Liaise with clients, internal groups, and senior leaders to shape account strategies.
• Act as engagement architect to position EPAM across Life Sciences spaces (R&D, Regulatory, Commercial).
• Drive revenue growth and account expansion while ensuring high delivery quality.
• Maintain active pipeline with opportunities, RFPs, proposals, and client presentations.

Skills

Account leadership

Life Sciences domain

Stakeholder management

Sales strategy

Presentation & negotiation

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.We're in search of a strategically minded Account Manager - Life Sciences to steer client satisfaction, expansion, and lasting success across a set of high-value accounts, focusing heavily on the Pharma, Biotech, and MedTech space. Functioning as a reliable advisor and architect of client engagements, you'll work alongside customers, internal functions, and top leadership to develop account strategies, keep watch over delivery standards, and support ongoing business development. This position requires a balanced combination of commercial judgment, oversight of delivery execution, specialized Life Sciences knowledge, and leadership strength — well suited to a driven professional who flourishes where tech, business strategy, and client experience come togetherResponsibilitiesTake charge as the primary Account Manager, liaising regularly with clients, internal groups, Business Unit Heads, and Sales LeadsTeam up with senior leaders in Account Management to develop and implement account strategies focused on expansion, quality delivery, and client contentmentTake on the role of engagement architect, crafting account approaches and positioning the company favorably across the Life Sciences spectrum, including R&D, Clinical, Regulatory, Commercial, and Patient EngagementCultivate and strengthen relationships built on trust with senior client representatives and internal executive teamsSupport client product initiatives by helping define product direction, build out roadmaps, and articulate strong value propositionsFuel revenue increases across assigned client portfolios, supporting broader organizational financial targets through profit and revenue deliveryBroaden the company's reach within Life Sciences accounts by spotting opportunities across digital transformation, analytics, clinical technology, regulatory tools, and commercial platformsDirect sales and pre-sales functions, encompassing opportunity analysis, RFP drafting, proposal creation, and delivering client presentationsPresent service capabilities via in-person or virtual client meetings, keeping an active monthly pipeline and reporting essential metrics upwardCoordinate with program and project management functions to secure successful outcomes through a cohesive delivery frameworkDetermine engagement scope, pricing structures, and delivery approaches that satisfy Life Sciences compliance and regulatory expectationsFacilitate a smooth handover between sales and delivery phases, remaining answerable for client results and overall contentmentKeep tabs on performance data across significant accounts, ensuring it stays aligned with wider organizational aimsStay informed on shifting market conditions, new technology, and sector-specific challenges in Life Sciences, such as digital health, real-world evidence, and pharmacovigilanceFunction as a knowledgeable consultant, directing business transformation, product strategy, and innovation work for Life Sciences accountsRequirementsMore than 18 years spent managing accounts within large-scale enterprise contextsTrack record of hitting and exceeding targets tied to sales and revenueIn-depth understanding of the Pharma, Biotech, and MedTech space, including clinical trial processes, regulatory compliance, and pharmacovigilanceWorking knowledge of commercial operations and solutions designed around patient needsSolid understanding of technology platforms, digital transformation, and IT services across Life Sciences and healthcare industriesCapacity to work effectively at both high-level strategic and detailed tactical levels to drive successful client and business resultsStrong capability in guiding teams, overseeing performance, and working across different departmentsWell-developed skills in presenting, negotiating, and building relationships with high-level stakeholdersStrong aptitude for resolving problems, thinking critically, and crafting effective solutionsWe offerOpportunity to work on technical challenges that may impact across geographiesVast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certificationsOpportunity to share your ideas on international platformsSponsored Tech Talks & HackathonsUnlimited access to LinkedIn learning solutionsPossibility to relocate to any EPAM office for short and long-term projectsFocused individual developmentBenefit package:Health benefitsRetirement benefitsPaid time offFlexible benefitsForums to explore beyond work passion (CSR, photography, painting, sports, etc.)