Account Manager Director

Konovo; Bengaluru; Hybrid; INR 4,000,000 - 6,000,000; Full time

Job summary

Konovo, a Bengaluru-based healthcare intelligence company, is expanding its Account Management and Bidding teams to deliver accurate, timely, and commercially sound proposals. As Account Management Director, you will lead a 5+ person India-based team, driving end-to-end bid processes and cross-functional collaboration to ensure profitable delivery and client satisfaction.

You will shape pricing discipline, process improvements, and team development while leveraging Salesforce and data insights

Qualifications

• 5+ years in account management or bidding leadership within healthcare market research.
• Proven leadership, coaching, and team development experience.
• Pricing, feasibility assessment, and proposal ownership track record.
• Strong commercial judgment balancing win probability, delivery feasibility and margin.
• Excellent communication and stakeholder management skills; Excel proficiency required; PowerPoint preferred.
• Experience with AI-enabled tools to streamline workflows and improve quality.

Responsibilities

• Lead and develop the India-based Account Management and Bidding/Feasibility Analyst teams.
• Own end-to-end bidding and feasibility processes to improve speed, accuracy, and win rate.
• Ensure proposals are scoped correctly, priced competitively, and profitable.
• Partner cross-functionally with Sales, Project Management, Operations, and Finance.
• Implement templates, processes, and quality controls to reduce rework and improve consistency.
• Use Salesforce to drive visibility, forecasting accuracy, and disciplined bid tracking.
• Monitor market trends to strengthen commercial decision-making and team readiness.

Skills

People leadership

Pricing strategy

Proposal ownership

Analytical skills

Communication skills

Adaptability

Tools

Salesforce

Excel

PowerPoint

Job description

Konovo is a global healthcare intelligence company on a mission to transform research through technology—enabling faster, better, connected insights.

Konovo provides healthcare organisations with access to over 2 million healthcare professionals and patients—the largest network of its kind globally. With a workforce of over 300 employees across 5 countries (India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States), we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.

As Konovo continues transitioning from a service-oriented model to a product-driven platform, we are expanding our Bengaluru-based team. The Account Management Director will lead our 5+ person, India-based Account Management and Bidding & Feasibility Analyst teams. In this role you will ensure we deliver accurate, timely, commercially sound proposals and excellent client partnership across healthcare market research engagements.

This role is for you if you’re astrong peopleleader who can raise the bar on proposal quality, pricing discipline, and operational execution—while building a team culture that is smart, nice, and gets things done.

How You’ll Make an Impact

• Lead, mentor, and develop the India-based Account Management and Bidding & Feasibility Analyst teams, building a high-performance culture with clear expectations and coaching
• Own and continuously improve the end-to-end bidding and feasibility process to increase speed, accuracy, and win rate while protecting margin
• Ensure proposals are scoped correctly, priced competitively, and aligned with profitability targets and delivery realities
• Partner cross-functionally (Sales, Project Management/Delivery, Operations, Finance) to ensure seamless handoffs and strong execution from bid to launch
• Implement process improvements, templates, and quality controls that reduce rework and improve consistency across proposals and client communications
• Use Salesforce (and related tools) to drive visibility,forecastingaccuracy, and disciplined pipeline/bid tracking
• Monitor healthcare market research trends and competitive dynamics to strengthen commercial decision-making and team readiness

What We’re Looking For

• 5+ years of experience in account management and/or bidding/proposal leadership within healthcare market research (quantitative research experience strongly preferred)
• Demonstrated people leadership experience, including performance management, coaching, and team development
• Proven track record of pricing, feasibility assessment, and proposal ownership in a fast-paced, deadline-driven environment
• Strong commercial judgment with the ability to balance win probability, delivery feasibility, and margin
• Excellent communication and stakeholder management skills; high emotional intelligence and a service-oriented mindset
• Strong analytical skills and comfort working with data (Excel proficiency required; PowerPoint strong preferred)
• Salesforce experience is an advantage
• Adaptable, hands-on, and comfortable operating in a nimble, evolving environment
• Familiarity with healthcare regulations and compliance standards is a plus
• Comfortable leveraging AI-enabled tools to streamline workflows, improve response quality, and increase speed without compromising data integrity or customer experience

Why JoinKonovo?

• Be part of a mission-drivenorganisationempowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform—so insights aren’t just collected, they’re connected
• Join a fast-growing global team with opportunities for professional growth and advancement
• Work in a collaborative, hybrid environment that values ownership, learning, and momentum
• Make a real-world impact by helping healthcareorganisationsinnovate faster

If you’re eager to build a meaningful career in healthcare market research—and you’re smart, nice, and driven to make an impact—we’d love to hear from you.