Account Manager - B2B Sales

airtel; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Airtel in Bengaluru is seeking a results-driven sales professional to drive Data, Voice and Fixed Line solutions across the territory, owning end-to-end customer relationships from first contact to delivery.

You will hunt for new accounts, expand existing ones through upsell and cross-sell, negotiate contracts, and ensure timely delivery while monitoring competitive activity and maintaining a healthy sales funnel. This role requires proactive account management and a focus on revenue growth.

Responsibilities

• Build and maintain strong, long lasting client relationships
• Negotiate and close orders/contracts to maximize revenue
• Develop new business through upsell and cross-sell with existing clients
• Deliver Data, Voice and Fixed Line installation as per targets
• New account break-in (hunting) for Data, Voice and Fixed Line
• Cross-sell multi-product lines in existing and new customers
• Build and maintain healthy funnel for all three Lines of Business with earmarked levels of maturity
• Be aware of competition plans & collect insights for market intelligence
• Monitor competition customer offerings and plan sales interventions for different classes of clients

Skills

Sales skills

Account management

Cross-selling

Negotiation

Market intelligence

Job description

Job Description

• Purpose of the Job
• The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business.
• Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts.

Key Deliverables

• Deliver Data, Voice and Fixed Line installation as per assigned targets
• New account break-in (hunting) for Data, Voice and Fixed Line.
• Cross-sell multi-product lines in existing and new customer
• Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity
• Be aware of competition plans & collect insights for market intelligence
• Monitor competitions customer offerings and planning sales interventions for different class of clients.

Role Details

• Build and maintain strong, long lasting client relationships
• Negotiate and close orders/contracts to maximize revenue
• Develop new business through upsell and cross-sell with existing clients
• Ensure timely and successful delivery of our solutions as per client needs.

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