growth consultant

WebEngage; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Macbook for Engagers

Medical insurance

Contemporary Leave Policy

Job summary

WebEngage is shaping the future of customer engagement with an enterprise-grade platform trusted by global brands. We seek a marketer-analyst who can drive adoption across large accounts, translate business needs into Martech-driven solutions, and collaborate with marketing, data, product and tech teams to deliver measurable outcomes.

You will work across industries to optimize campaigns, retention, and growth, using data-driven strategies and strong stakeholder leadership to show clear ROI for

Qualifications

• 4–6 years of experience in Marketing, Growth, Analytics, Martech or management consulting.
• Experience with B2C/B2B businesses across industries.
• Strong problem-solving at Technology × Data × Marketing intersection.
• Understanding of Martech fundamentals including data unification and automation.
• Ability to translate insights into actionable recommendations.
• Excellent communication and stakeholder management.

Responsibilities

• Manage a portfolio of enterprise accounts across industries, driving product adoption and measurable value.
• Build understanding of client business models and metrics to influence outcomes.
• Translate business problems into structured Martech implementation plans.
• Analyse account performance across funnels and journeys to identify growth opportunities.
• Prioritize high-impact initiatives to improve engagement, conversion and retention.
• Define success metrics with clients and track business impact transparently.
• Develop cross-industry frameworks and playbooks for repeatable problem-solving.
• Act as a trusted consultant combining business context, data and Martech capabilities.

Skills

Problem-solving

Analytical thinking

Communication skills

Stakeholder management

Cross-industry experience

Education

MBA/PGDM in Marketing

Job description

Job Description:

About Us

WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.

Trusted by 800+ brands globally, we have a strong presence in India, UAE, KSA, SEA, Europe and beyond.

WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.

• We are built for scale.
• We are built for complexity.
• We are built for outcomes.

At our core, WebEngage is a full-stack retention operating system that combines:

• A powerful Customer Data Platform (CDP)
• Real-time behavioral segmentation and intelligence
• Omnichannel journey orchestration
• AI-driven personalization and recommendations
• Deep analytics, experimentation, and revenue attribution
• WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.

Learn more about us at www.webengage.com

Responsibilities

• Manage a portfolio of enterprise accounts across industries, with a clear focus on driving product adoption and delivering measurable business value through Martech.
• Build a strong understanding of each client’s business model, customer lifecycle and key business metrics, and identify where Martech can meaningfully influence outcomes.
• Translate business problems into structured, technically feasible implementation plans, working across Marketing, Data, Product and Technology teams.
• Analyse account performance and customer behaviour across funnels, paths, cohorts and user journeys to identify opportunities for growth and optimization.
• Identify and prioritize high-impact initiatives that improve customer engagement, conversion, retention and overall marketing effectiveness.
• Establish a shared definition of success and ROI with clients and create appropriate measurement frameworks to track business impact transparently.
• Conduct regular Martech maturity and effectiveness audits to evaluate data, integrations, segmentation, automation, triggered communication, personalization and analytics capabilities.
• Recommend strategic and tactical interventions that deliver early wins while building towards long-term business value.
• Develop and maintain cross-industry frameworks, consulting methodologies, playbooks and best practices that enable repeatable problem-solving across accounts.
• Act as a trusted consultant to clients, bringing together business context, customer data and Martech capabilities to solve complex marketing and growth challenges.

Requirements

• 4–6 years of experience in Marketing, Growth, Analytics, Martech, Management Consulting or a similar problem-solving role.
• Experience working with B2C or B2B businesses across one or more industries; exposure to multiple industries is an advantage.
• Strong problem-solving ability at the intersection of Technology × Data × Marketing.
• Strong understanding of Martech fundamentals, including integrations, data unification, automation, triggered communication, segmentation and personalization.
• Comfortable interpreting marketing analytics across funnels, paths, cohorts and user journeys and converting insights into actionable recommendations.
• Ability to understand an ambiguous business problem, structure it effectively and translate it into a practical Martech-led solution.
• Strong analytical and quantitative skills, with the ability to connect marketing metrics to broader business outcomes.
• Excellent communication and stakeholder management skills, with the ability to work effectively with senior marketing, business, product and technology stakeholders.
• Post Graduate/MBA in Marketing with a strong analytical or technical orientation is preferred.
• High ownership, curiosity and adaptability, with the ability to quickly understand new businesses, industries and problem statements.

Life At WebEngage

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance

Perks & Benefits

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Explore More Here

• https://youtu.be/Y0HjfyMjUpg
• https://www.linkedin.com/company/webengage
• https://twitter.com/WebEngage?s=09

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.