Account Manager

OktoBuzz; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

A leading digital marketing agency in Mumbai is looking for a professional with 4-6 years of experience in team management and strategy planning. The ideal candidate will manage client accounts, lead internal teams, and develop digital media strategies. We require strong organizational skills, excellent problem-solving abilities, and a customer-oriented mindset. This role involves effective communication with clients and collaborating with departments to deliver quality outcomes. Join us to help drive success for our clients through innovative digital strategies.

Qualifications

• 4 - 6 years in team management, strategy, and planning.
• Strong organizational and time-management abilities.
• Ability to manage multiple accounts and projects.

Responsibilities

• Managing new and existing client accounts.
• Collaborate with various departments for effective communication.
• Analyze and report social media actions monthly.
• Identify new clients and potential business opportunities.

Skills

Organizational skills

Time-management

Negotiation skills

Problem-solving skills

Customer-oriented mindset

Education

Graduate in any stream

Job description

About The Company

OktoBuzz Digital Solutions Pvt. Ltd. is a Mumbai based Digital Marketing Agency working with premier clients like Citi India, Amazon Singapore, Hamleys India, Norton India, Forbes India, CNBC Tv18, Crossword, Hockey World Cup 2018, Simon and Schuster, Satva India and the US, Amazon.in - Westland Publishing (Authors like Amish Tripathi, Chetan Bhagat, Ashwin Sanghi) and more. We build digital go-to-market strategy for clients with focus on brilliant creativity combined with a deep understanding of consumer behaviour on social platforms. Parallel to this is expertise in performance driven ad planning with strong pedigree in attribution based campaign planning and execution.

From a culture point of view we got featured on:

• Channel News Asia as a part of the GenZ documentary series.
• BBC news India as a ‘Happier place to work’.
• Global Happiness Coach Kyla Mitsunaga’s International book “On Growing”

Know more about us at www.oktobuzz.com

Location: Andheri (E)

Responsibilities

Client Co-ordination

• Managing new and existing client accounts.
• Responsible for making new pitches and strategies for potential/new clients.
• Build and maintain relationships with clients, often through regular face-to-face contact and meetings, by being the first point of contact for client questions and requests.

Internal Team Co-ordination

• Collaborate with various departments within the organization to ensure seamless handling and execution of client requests, facilitating effective communication and workflow alignment.
• Gain a comprehensive understanding of the client € s business objectives and specific needs. Communicate this understanding effectively to the internal team to ensure all members are aligned with the client € s expectations.
• Direct the creative team to develop engaging, high-quality visuals that accurately represent the client € s brand and resonate with their target audience. Ensure that these visuals maintain a professional standard and align with the client € s branding strategy.
• Coordinate with the creative team to produce visuals that reflect the client and their brand (customize social media pages, develop supporting offline collateral, create original content, etc.).

Strategy

• Work with clients to create a digital media strategy that collaborates with marketing, PR and advertising campaigns; research top influencers, competitors, and trends in clients’ industries.
• Be responsible for the growth of the client € s business by finding relevant ways to aid the business through digital media strategies.

Performance Reporting

• Analyze and report social media actions on a monthly basis for successes and new opportunities.
• Monitor budgets, spends and revenue and explain cost factors to clients.
• Manage the team and mentor them as needed.
• Generate accurate and timely reports on the status of all accounts.
• Follow up with clients for timely payments.
• Refine and define our social marketing process.

Fostering Growth

• Taking OktoBuzz as a brand and helping in PR.
• Identify new clients and potential business opportunities, as well as upselling products and services.
• Keep track of and stay updated about latest trends in the digital industry and proactively share them with the internal team and implement for clients.

Work Experience

4 - 6 years in team management, strategy and planning.

Skills Required

• Strong organizational and time-management abilities.
• Ability to manage multiple accounts and projects simultaneously.
• Excellent negotiation and problem-solving skills.
• High level of professionalism and a customer-oriented mindset.

Qualification

Graduate in any stream