Account Manager

Omnicom Global Solutions; Mumbai; Presencial; INR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Omnicom Global Solutions in Mumbai is seeking an Account Manager to lead project delivery on one of the world’s largest petcare brands. You will coordinate with account directors, creative, strategy, and production teams to move work from brief to delivery, across markets and channels.

You will help shape briefs with cultural and consumer insights, manage multi-stakeholder collaboration, and ensure timely, high-quality outputs while maintaining strong client relationships.

Formación

• 4-6 years experience in Account Management, preferably in petcare brands.
• Hands-on production delivery experience across campaigns and campaigns management.
• Interest in client business, consumers and culture; asks good questions.
• Experience working across markets or rolling out global toolkits is a plus.
• Excellent verbal and written communication with clients and teams.

Responsabilidades

• Support the Account Director in day-to-day running of projects, owning defined workstreams.
• Build strong relationships with clients and be a trusted contact across projects.
• Keep projects organized, manage timings, actions and deliverables.
• Contribute to briefs and strategic conversations with culture-informed insights.
• Support creative development and maintain integrity across executions and channels.
• Manage production on defined projects, coordinating with producers, media owners, influencers.
• Support larger 360 campaigns, owning specific channels or workstreams.
• Assist in global toolkit development, coordinating assets and market feedback.

Conocimientos

Production confidence

Strategic curiosity

Creative input

Global perspective

Strong communicator

Relationship building

Proactive & accountable

Organizational skills

Descripción del empleo

Omnicom Global Solutions (OGS) is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and specialty firms deliver advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialized communication solutions to over 5,000 clients across more than 70 countries.

OGS India serves as a key global capability center for Omnicom, enabling its agencies and group companies with scaled delivery, specialized expertise, and integrated solutions. Our capabilities span Media, Data & Analytics, Technology, MarTech, Commerce, Business Support Solutions, Creative Production, Healthcare, and Strategy & Insights.

With a workforce of over 7,000 professionals in India, OGS continues to expand its capabilities and global impact, supporting the evolving needs of clients and agencies. We are committed to building future-ready talent and delivering high-quality, outcome-driven solutions.

OGS India continues to expand its scale and capabilities through the integration of additional global operations, further strengthening its position as a strategic solutions engine for Omnicom.

Let’s build what’s next.

Role Overview:

This is a brilliant opportunity for an ambitious Account Manager to join the team, working on one of the world’s largest petcare businesses and helping to create work that travels across markets, channels and cultures.

We’re looking for someone who loves making great work happen. You’ll be confident in production and comfortable managing projects and workstreams from brief through to delivery, whether that’s part of a larger integrated campaign or a more non-traditional activation. Working closely with your Account Director and the wider creative, strategy, production and project management teams, you’ll help keep projects moving, anticipate what needs to happen next and make sure the work is delivered brilliantly.

A genuine interest in strategy and creativity is really important. We want someone who is curious about the client’s business, consumers and culture; who asks good questions of a brief; and who wants to understand not just what we’re making, but why. You’ll be encouraged to bring your own point of view to the work and contribute to strategic and creative conversations as you continue to build your confidence and experience in these areas.

Ideally, you’ll also have some experience working across markets or supporting the development and rollout of global creative toolkits. You’ll be comfortable coordinating multiple stakeholders and helping ensure markets have the assets, guidance and information they need to successfully deploy work locally.

Most importantly, we’re looking for someone who wants to be part of the team: proactive, collaborative, curious, ambitious for the work and genuinely excited by what we can create together.

• Supporting the Account Director in the day-to-day running of projects, taking ownership of defined workstreams from brief through creative development, production and final delivery.
• Building strong day-to-day relationships with clients and becoming a trusted and reliable point of contact across your projects.
• Keeping projects organized and moving forward, managing timings, actions and deliverables and making sure the right people have the information they need.
• Contributing to briefs and strategic conversations, bringing your own point of view informed by culture, consumers, the competitive landscape and the wider category.
• Supporting the creative development process and championing great ideas, helping to maintain the integrity of the work as it moves through different executions and channels.
• Managing production on defined projects and deliverables, working closely with agency producers, production partners, media owners, influencers and other third parties where relevant.
• Supporting the delivery of larger integrated and 360 campaigns, while taking ownership of specific channels, deliverables or workstreams within them.
• Supporting the development and rollout of global creative toolkits, coordinating assets, feedback and market requirements and helping ensure materials are clear, accurate and easy for local teams to use.
• Working at pace without compromising on craft or attention to detail, maintaining high standards across everything you deliver.
• Managing client feedback clearly and constructively, asking questions where needed and helping the wider team understand the key issues and actions.
• Supporting on the day-to-day commercials of your projects, including estimates, production budgets, WIP and reconciliation, with support from your Account Director and finance team.
• Understanding and managing the processes required to deliver work correctly, including usage, legal and regulatory requirements.
• Working collaboratively across account management, strategy, creative, production, project management and partner agencies.
• Thinking one step ahead, solving problems where you can and knowing when to bring in more senior members of the team.
• Guiding Account Executives on projects, helping to provide clear direction and sharing your experience as you continue to develop your own management skills.

Required Qualifications

• 4-6yrs experience in Account Management role, preferably with experience in petcare brands
• Production confident – you’ve had hands-on experience delivering projects and campaigns and understand the practical steps needed to get great work made.
• Strategically curious – you’re interested in the client’s business, their consumers and the world around them, and want to keep developing your strategic understanding.
• Creatively ambitious – you love great ideas, enjoy being part of the creative process and are confident contributing your point of view.
• Integrated in your experience – you’ve worked on projects that form part of larger 360 campaigns across traditional and digital channels, as well as areas such as social, activations or partnerships.
• Globally minded – experience supporting work across multiple markets or helping to deliver global toolkits would be a real advantage.
• A strong communicator – clear and concise both verbally and in writing, with good active listening skills and the confidence to communicate with clients and agency teams.
• A natural relationship builder – able to build positive, trusted relationships with clients, colleagues, partners and suppliers.
• Proactive and accountable – you take responsibility for your projects, think ahead and follow things through.
• Calm under pressure – comfortable when plans change and able to work with the team to find a way forward.
• Highly organized – able to manage multiple projects, deadlines and stakeholders without losing sight of the detail.
• Commercially aware – understands the importance of managing budgets, scope and resource responsibly.
• Collaborative and inclusive – you enjoy working across different disciplines and recognize that the best work comes from people working well together.
• Hungry to learn – curious about strategy, creativity, new platforms, production techniques, technology and culture, and keen to keep broadening your experience.
• A positive presence – someone who brings energy to the team, gets stuck in and is great to work with.