Account & Growth Manager - Digital ( Agency )

The Crimson Cape; Mumbai; On-site; INR 400,000 - 800,000; Full time

Job summary

The Crimson Cape in Mumbai is seeking a Digital Account & Growth Manager to bridge client servicing, content strategy and digital marketing understanding with a genuine interest in growing accounts and developing new business opportunities.

You’ll be the bridge between clients, strategy and our internal teams—ensuring work gets delivered well, clients stay happy, and accounts continue to grow.

Qualifications

• 2–5 years of experience in digital marketing or agency roles.
• Strong client servicing and relationship-management skills.
• Solid understanding of content strategy, copywriting and digital communication.
• Working knowledge of performance marketing, Meta Ads and Google Ads.
• Familiarity with SEO, analytics and digital funnels.
• Ability to manage multiple accounts and cross-functional teams.
• Commercial mindset with growth and new business interest.

Responsibilities

• Own day-to-day communication and relationships across client accounts.
• Understand client objectives and translate them into briefs and plans.
• Manage timelines, deliverables and internal teams for execution.
• Present ideas, campaigns, reports and recommendations to clients.
• Develop content strategies, calendars and campaign ideas.
• Review and improve content/copy across social, websites and ads.
• Ensure communication aligns with brand, audience and business goals.
• Identify opportunities for upselling and cross-selling within accounts.
• Contribute to proposals, pitches and new business presentations.
• Coordinate with content, creative, design, SEO and performance teams.

Skills

Client servicing

Content strategy

Digital marketing

Communication

Project coordination

Growth mindset

B2B marketing

Presentation skills

Tools

GA4

Meta Business Suite

SEMrush/Ahrefs

Project-management tools

Job description

CTC: ₹4–8 LPA (depending on experience and expertise)

B2B brand experience: An advantage

About the Role

We’re looking for a proactive Digital Account & Growth Manager who can combine strong client servicing, content strategy and digital marketing understanding with a genuine interest in growing accounts and developing new business opportunities.

You’ll be the bridge between clients, strategy and our internal teams—ensuring work gets delivered well, clients stay happy, and accounts continue to grow.

What You’ll Do -

Client & Account Management

• Own day-to-day communication and relationships across client accounts.
• Understand client objectives and translate them into clear briefs and actionable plans.
• Manage timelines, deliverables and internal teams to ensure smooth execution.
• Present ideas, campaigns, reports and recommendations to clients.
• Develop and guide content strategies, calendars and campaign ideas.
• Strong understanding of content, copywriting, social media and brand communication.
• Review and improve content/copy across social, websites, ads and other digital platforms.
• Ensure communication is aligned with the brand, audience and business objectives.

Performance Marketing Understanding

• Have a good working understanding of Meta Ads, Google Ads, lead generation and campaign metrics.
• Work closely with performance teams to understand results and identify opportunities.
• Contribute to landing page, funnel, content and CRO recommendations.
• Understand basic SEO and how content and search strategy support business growth.

Account Growth & New Business

• Identify opportunities for upselling and cross-selling within existing accounts.
• Contribute to proposals, pitches and new business presentations.
• Participate in client meetings and help identify new business opportunities.
• Bring ideas that can create additional value and revenue for both clients and the agency.

Team & Project Management

• Coordinate with content, creative, design, SEO and performance teams.
• Assign and track tasks, manage priorities and resolve execution roadblocks.
• Be hands-on when required rather than simply delegating.

What We’re Looking For -

• 2–5 years of experience, preferably in a digital marketing agency.
• Strong client servicing and relationship-management skills.
• Strong understanding of content strategy, copywriting and digital communication.
• Good working knowledge of performance marketing, Meta Ads and Google Ads.
• Understanding of SEO, analytics, landing pages and digital funnels.
• Ability to manage multiple accounts and cross-functional teams.
• Excellent communication, presentation and problem-solving skills.
• Commercial mindset with an interest in account growth and new business development.
• Proactive, organised and comfortable taking ownership.
• B2B marketing experience is an advantage.
• Familiarity with tools such as GA4, Meta Business Suite, SEMrush/Ahrefs and project-management tools is a plus.

The Ideal Candidate

Someone who can talk to a client, think through the strategy and create content, understand the performance numbers, spot a growth opportunity—and make sure the work actually gets done