Account Executive, Small Business (Remote, US shift)

Birdeye; India; On-site; INR 400,000 - 700,000; Full time

Job summary

Birdeye is seeking a results-oriented Account Executive to drive growth in the North American market. You will manage meetings, build a solid pipeline, and close high-value deals by aligning Birdeye’s AI-powered marketing platform with client needs.

Responsibilities include strategic prospecting, maintaining relationships, and coordinating resources to accelerate deals. A minimum of 2 years in B2B SaaS sales and strong CRM skills are required.

Qualifications

• Minimum 2 years in B2B SaaS account executive roles
• Experience selling to North American markets
• Ability to manage multiple accounts and opportunities
• Proficiency with CRM software
• Excellent English communication

Responsibilities

• Solve problems for clients by understanding and exceeding expectations
• Illustrate value of products to create growth; analyze data
• Strategic prospecting - follow ups, proposals, contracts
• Identify bottlenecks and propose solutions to mitigate friction
• Maintain pipeline and nurture relationships with clients

Skills

B2B SaaS sales

North American market

CRM proficiency

Verbal & written communication

Negotiation

Multi-account management

Education

Bachelor's degree in business or related discipline

Tools

CRM software

Job description

Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

What You'll Do

• Deal with Small Businesses in the North American Market
• Handle meetings set by the SDRs
• Build and maintain a solid pipeline for an efficient middle & bottom of the funnel
• Prioritize impactful discoveries, mastering demos, and high closures
• Maintain lasting relationships with clients by understanding their focus and anticipating their needs
• Coordinate internal and external resources to expedite workflow
• Manage communications for critical deals between upper management and relevant stakeholders
• Stay current with company offerings and industry trends
• Oversee and achieve organizational goals while upholding best practices

Responsibilities

• Solve problems for clients by understanding and exceeding their expectations
• Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
• Perform strategic prospecting - Follow ups, personalized communications, proposals, contracts, etc
• Identify potential bottlenecks prior and come up with solutions to mitigate friction
• Follow up with clients regularly to ensure needs are being met and to identify opportunities
• Building a solid pipeline by having prioritizing a value based model/approach towards prospects and ensuring high MOFU & BOFU

Requirements

• At least 2 years work xxperience as a B2B SasS Account Executive to North American markets is mandate
• Ability to manage multiple accounts while seeking new opportunities
• Ability to understand client needs and negotiate costs and services
• Proficiency with CRM software and an aptitude for learning new systems
• Bachelor’s degree (or equivalent) in business or related discipline
• Proficiency in English
• Highly well versed in verbal and written communication
• Experience developing internal processes and filing systems

Why You'll Join Us

Birdeye is where industry leadership meets next-generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build — and into how we operate as a team — we’re not just keeping up with the future, we’re defining it.

Here, you’ll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, you’ll be surrounded by top talent who know what it takes to thrive in a competitive market. If you want to see your ideas create impact at scale and accelerate your career with a company on the rise, Birdeye is the place to do it.