Business Development Representative, SMB

Birdeye; India; On-site; INR 450,000 - 700,000; Full time

Job summary

Birdeye in Gurugram, India is seeking a Business Development Representative (SMB) to drive pipeline for the Account Executive team. You will identify, qualify, and nurture leads, and create a strong first impression with prospective clients using research and a tech toolset.

The role emphasizes outbound calls and emails, collaboration with sales, and growth opportunities within the BDR team. A bachelor's degree and English fluency are required, with 3–4 years of outbound sales experience.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Fluent English communication (written and verbal).
• 3–4 years outbound cold-calling into US-based businesses.
• Experience with CRM or sales enablement tools (Salesforce, Salesloft, Outreach, etc.).
• Driven and promotable; highly organized and adaptable.

Responsibilities

• Create a lasting first impression of Birdeye for prospects.
• Articulate Birdeye's value proposition clearly to prospects.
• Execute cold calling and email campaigns targeting new prospects.
• Collaborate with Account Executives to generate meetings and build pipeline.
• Identify champions and stakeholders within target accounts.
• Manage prospecting status and forecasting in Salesforce.
• Meet weekly and monthly KPIs and goals.

Skills

English fluency

Outbound sales

Communication

Listening skills

Organization

Coachable

Education

Bachelor's degree or equivalent

Tools

Salesforce

Salesloft

Outreach

Job description

Business Development Representative, SMB at Birdeye in Gurugram, India

BDR Full-time

description

About Birdeye
Birdeye is the leading agentic marketing platform for multi-location brands.

Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations - from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level - responding to reviews, updating listings, publishing content, and driving conversions.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2's 2026 Best Agentic AI Products list - appearing alongside the world’s leading AI companies. We're expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

What You'll Do

As a Business Development Representative you will drive Birdeye forward by generating and qualifying a high-quality pipeline for our Account Executive team. Sitting at the top of our sales funnel, you will have the opportunity to create a great first impression for prospective clients and effectively articulate the value proposition of Birdeye. By using strategic research and a technology suite, you will identify, nurture and qualify new leads to generate well researched, qualified meetings for our Account Executive team. You will be a part of a collaborative sales culture dedicated to innovation and the development of its team members, while maintaining a fun and rewarding atmosphere. As a valuable contributor to the BDR team, you will have growth opportunities into upper sales positions.

Responsibilities

• Create a lasting and positive first impression of Birdeye for our prospects
• Become an expert at articulating our value proposition to anyone who asks (or who doesn’t ask)
• Create successful cold calling and email campaigns targeting new prospects
• Partner with our account executive team to help generate meetings, build sales pipeline and drive deals
• Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator
• Manage prospecting status, data integrity, and forecasting in Salesforce
• Identifying champions and key stakeholders within target accounts
• Meet all key performance metrics and goals on a weekly and monthly basis

requirements

• You have a bachelor’s degree or equivalent practical experience
• Excellent communication skills fluency (written and verbal) in English
• At least 3-4 years outbound cold-calling into US-based businesses, D2D or direct consultative sales experience
• Experience working with a CRM or sales enablement tool (salesloft, outreach, salesforce, etc.)
• Drive to succeed and be promoted
• Highly organized and able to adapt to changing priorities
• Coachable and resilient in the face of objections and rejection
• Exceptional listening skills combined with the ability to synthesize information

Why you'll Join Us

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't set goals - we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference - we make it happen.

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