Account Executive, Small Business

Birdeye; Gurugram District; Hybrid; INR 600,000 - 900,000; Full time

Job summary

A leading technology company is seeking an Account Executive to handle small businesses in the North American market. You will manage communications, solve client problems, and build a solid pipeline to achieve organizational goals. The ideal candidate has prior experience in B2B sales, excellent negotiation skills, and the ability to understand client needs. Join a fast-paced culture where your ideas can create a significant impact and help accelerate your career.

Qualifications

• Experience with North American markets is mandatory.
• Must understand client needs and negotiate costs and services.
• Aptitude for learning new systems is essential.

Responsibilities

• Solve problems for clients by understanding their expectations.
• Perform strategic prospecting for new opportunities.
• Build and maintain a solid pipeline of clients.

Skills

Experience as a B2B SasS Account Executive

Ability to manage multiple accounts

Proficiency with CRM software

Proficiency in English

Highly well versed in verbal and written communication

Education

Bachelor’s degree in business or related discipline

Job description

Account Executive, Small Business at Birdeye in Fully Remote, Gurugram, India - Apply now!

Sales Full-time

description

Why BirdEye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co‑founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel‑KKR.

What You’ll Do:

• Would be dealing with Small Businesses in the North American Market
• Would be handling meetings set by the SDRs
• Building and maintaining a solid pipeline for an efficient Middle & Bottom of the Funnel
• Prioritizing Impactful Discoveries, Mastering Demos and High Closures
• Maintain lasting relationships with clients by understanding their focus and anticipating their needs
• Coordinate internal and external resources to expedite workflow
• Manage communications for critical deals between upper management and relevant stakeholders
• Stay current with company offerings and industry trends
• Oversee and achieve organizational goals while upholding best practices

Responsibilities

• Solve problems for clients by understanding and exceeding their expectations
• Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
• Perform strategic prospecting - Follow ups, personalized communications, proposals, contracts, etc
• Identify potential bottlenecks prior and come up with solutions to mitigate friction
• Follow up with clients regularly to ensure needs are being met and to identify opportunities
• Building a solid pipeline by having prioritizing a value based model/approach towards prospects and ensuring high MOFU & BOFU

requirements

• Experience as a B2B SasS Account Executive to North American markets is mandate
• Ability to manage multiple accounts while seeking new opportunities
• Ability to understand client needs and negotiate costs and services
• Proficiency with CRM software and an aptitude for learning new systems
• Bachelor’s degree (or equivalent) in business or related discipline
• Proficiency in English
• Highly well versed in verbal and written communication
• Experience developing internal processes and filing systems

Why You’ll Join Us

Birdeye is where industry leadership meets next‑generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build — and into how we operate as a team — we’re not just keeping up with the future, we’re defining it.

Here, you’ll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, you’ll be surrounded by top talent who know what it takes to thrive in a competitive market. If you want to see your ideas create impact at scale and accelerate your career with a company on the rise, Birdeye is the place to do it.