Account Executive Google Workspace Renewal Specialist

Insight; Gurugram District; Hybrid; INR 5,698,000 - 8,547,000; Full time

Benefits offered by this job

Medical Insurance

Health Benefits

Professional Development: Learning平台 &

Job summary

Insight Public Sector is seeking a Google Workspace Renewal Specialist to lead renewals and upsell opportunities for North American customers from India. You will manage renewals, identify upsell opportunities, and coordinate with internal teams to ensure a seamless experience.

Join a people-first Fortune-backed tech services leader, with hybrid work in Delhi NCR. The role requires strong negotiation, communication, and relationship-building skills and willingness to work EST night shifts.

Qualifications

• 5+ years of experience in sales or customer success with Renewals/Upselling focus.
• Deep knowledge of Google Workspace and related Google solutions.
• Strong negotiation, communication, presentation and relationship-building skills.
• Experience supporting the North American market and willingness to work EST night-shift from India.

Responsibilities

• Manage Google Workspace renewals for SMB/SMB-like customers.
• Identify and develop upsell and cross-sell opportunities across Google plans and related solutions.
• Coordinate data migration, change management and training with internal teams and partners.
• Expand adoption by presenting new features and building long-term relationships.

Skills

Renewals

Upselling

Google Workspace

Negotiation

Communication

Customer Relationships

North America market

Job description

Requisition Number: 106851

Google Workspace Renewal Specialist

Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Google Workspace Renewal Specialist, you will manage Google Workspace renewals for small and medium business customers in the North American market. We will count on you to drive customer retention and growth by managing renewals, identifying upsell and cross-sell opportunities, and supporting a seamless customer experience. Along the way, you will get to:

• Proactively engage customers ahead of renewal dates, understand usage and needs, negotiate terms, and achieve renewal targets.
• Identify and develop upsell and cross-sell opportunities across Google Workspace plans, Gemini, Google Cloud, Google Maps, and relevant ISV solutions.
• Assess needs for data migration, change management, and user training, and coordinate tailored professional services with internal teams and partners.
• Expand adoption by presenting new features and capabilities while building long-term customer relationships.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• 5+ years of experience in sales or customer success, with a proven focus on renewals and upselling; experience with SMB customers is preferred.
• Deep knowledge of Google Workspace and the ability to position Gemini Enterprise licenses and related Google solutions.
• Strong negotiation, communication, presentation, and customer relationship skills, with a results-oriented approach.
• Experience supporting the North American market and willingness to work EST night-shift hours from Delhi NCR, including office attendance as required.

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location: Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 & 25 A Gurugram Gurgaon Hr 122002 India