Job Description
Position: Billing & Revenue Assurance
Role Overview
We are looking for a detail-oriented and process-driven professional to manage end-to-end customer and intercompany billing activities, ensure compliance with applicable local tax regulations, support revenue assurance, and drive continuous process improvements.
The role will involve close coordination with Operations, Project, Finance, and other cross-functional teams to ensure accurate, timely, and complete billing across entities and geographies.
Key Responsibilities
Billing & Revenue Management
- Manage the end-to-end billing process for customer and intercompany transactions, ensuring timely and accurate invoice generation and submission.
- Coordinate with Operations, Project, and Finance teams to validate billing inputs, contracts, supporting documentation, and other relevant data.
- Ensure completeness and accuracy of billing data and proactively identify and resolve billing discrepancies.
- Support the Revenue Assurance function in ensuring billing completeness and minimizing revenue leakage.
- Prepare and present periodic billing, revenue, and submission reports to relevant stakeholders.
- Monitor billing timelines and ensure adherence to defined Service Level Agreements (SLAs) and internal controls.
Tax & Compliance
- Ensure invoices comply with applicable local tax requirements, including GST, VAT, and other indirect taxes, as relevant to respective entities and jurisdictions.
- Validate tax treatment and identify potential compliance gaps or conflicts that may result in tax exposure or losses.
- Ensure billing transactions are supported by appropriate documentation and comply with internal policies and local statutory requirements.
- Support internal and external audits by providing billing-related information, documentation, reconciliations, and explanations.
- Respond to audit queries relating to customer and intercompany billing in a timely and accurate manner.
Intercompany Accounting & Reconciliation
- Prepare and perform monthly intercompany reconciliations with respective intercompany partners.
- Investigate and resolve intercompany mismatches, unreconciled balances, and transaction differences.
- Coordinate with relevant entities and stakeholders to ensure timely closure of intercompany discrepancies.
- Maintain appropriate supporting documentation and ensure reconciliation controls are consistently followed.
- Handle transactions involving foreign currencies and understand the impact of foreign exchange on billing and reconciliation activities.
Process Improvement & Automation
- Identify opportunities to improve billing processes, controls, and reporting mechanisms.
- Drive standardization and automation initiatives to improve billing efficiency, accuracy, and turnaround time.
- Identify repetitive or manual activities and recommend technology-enabled solutions.
- Develop and maintain effective process controls to reduce errors, billing delays, and revenue leakage.
- Contribute to continuous improvement initiatives across the billing and revenue assurance function.
Key Skills & Competencies
- Strong understanding of end-to-end billing processes and revenue assurance concepts.
- Knowledge of customer and intercompany transactions and reconciliations.
- Good understanding of GST, VAT, and other applicable indirect tax requirements.
- Working knowledge of foreign-currency transactions and related accounting considerations.
- Strong analytical and reconciliation skills with excellent attention to detail.
- Ability to work effectively with cross-functional teams across different geographies.
- Strong communication and stakeholder-management skills.
- Ability to manage multiple priorities and deliver within tight timelines.
- Self-motivated, proactive, and comfortable working in an ambiguous and fast-paced environment.
- Strong process orientation with a continuous-improvement mindset.
- Ability to identify issues, perform root-cause analysis, and implement effective solutions.
Qualifications & Experience
- Bachelor's degree in Finance, Accounting, Commerce, or a related discipline.
- Relevant professional qualification such as CA, CMA, ACCA, or equivalent would be an advantage.
- Relevant experience in billing, revenue assurance, finance operations, accounts receivable, intercompany accounting, or a related function.
- Experience working with multiple entities, geographies, currencies, and tax jurisdictions would be an advantage.
- Proficiency in MS Excel and experience with ERP/finance systems is preferred.
Key Attributes
The ideal candidate will demonstrate:
- Attention to detail Ensures accuracy and completeness across billing and reconciliation activities.
- Ownership – Takes responsibility for deliverables and drives issues through to resolution.
- Collaboration – Works effectively with diverse stakeholders across functions and geographies.
- Agility – Able to adapt and deliver effectively in a changing and ambiguous environment.
- Process mindset – Continuously looks for opportunities to simplify, standardize, and automate processes.
- Communication – Clearly communicates issues, insights, and recommendations to stakeholders.