Account Executive

UPS Supply Chain Solutions, Inc.; Ernakulam; On-site; INR 300,000 - 420,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. is seeking an entry-level Sales position in India to retain and grow the Small Package business.

You will make sales calls, upsell products and services, and follow up on leads while building relationships with key decision makers and acting as a customer advocate. Responsibilities include conducting pre-call research, using sales tools, making outbound cold calls to meet targets, creating contacts, and ensuring contractual compliance with UPS policies.

Qualifications

• Bachelors Degree or International equivalent - Preferred
• UPS and/or business-to-consumer sales experience - Preferred
• Experience using Microsoft Office or equivalent software

Responsibilities

• Responds to and resolves customer inquiries, complaints, and issues.
• Coordinates opportunities and strategies with other team members.
• Maintains knowledge of UPS products and services to develop appropriate sales solutions.
• Reviews customer shipping practices to ensure contractual compliance.
• Determines customer discounts and writes new contracts.
• Educates customers on UPS’s service channels to expedite problem resolution.
• Provides compelling value proposals to potential and existing customers.

Skills

Sales experience

Customer service

Education

Bachelor's degree or international equivalent

Tools

Microsoft Office

Job description

Job Description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Summary

This position is an entry-level sales position responsible for retaining and growing UPS’s Small Package business. This position performs primary responsibilities including sales calls to address customer needs, selling additional products and services, and following up on leads. This position builds relationships with key decision makers and serves as a customer advocate. This position researches the competitive environment and uses product knowledge to generate solutions that meet customer’s needs and business objectives. This position performs pre-call duties including use of automated sales tools to perform research into customers’ businesses and account information to develop appropriate selling and pricing strategies. This position makes outbound cold calls to meet monthly sales targets. This position creates contacts (e. g. , cold calls, etc. ), monitors contractual compliance, and answers customer questions.

Responsibilities

• Responds to and resolves customer inquiries, complaints, and issues.
• Coordinates opportunities and strategies with other team members.
• Maintains knowledge of UPS products and services to develop appropriate sales solutions.
• Reviews customer shipping practices to ensure contractual compliance.
• Determines customer discounts and writes new contracts.
• Educates customers on UPS’s service channels to expedite problem resolution.
• Provides compelling value proposals to potential and existing customers.

Qualifications

• Experience using Microsoft Office products or equivalent softwareBachelors Degree or International equivalent - PreferredUPS and/or business-to-consumer sales experience - Preferred

Employee Type

Fixed Term (Fixed Term)

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.